University of SUBWAY‪®‬ 4+

Online training is not the issue. It’s a lovely idea and could help. However I hated the loading and waiting for it to load. It would take way too long to load. Of course it would be fine for it to take time to load if it was only a few seconds. It was taking up my time, and if I was in the store for training, I wasn’t for remodeling and probably other reasons, then this wouldn’t have been good adding to the time. And While I loved the jokes and humor, it wasn’t keeping me completely informed, I feel it would have been better to give 3 or 4 minute videos to help and quizzes.

I use the app to train our 250+ employees often. Compared to so many other apps it’s a pleasure that University of Subway is consistent! I always know it’s going to work. I appreciate the subtle sense of humor woven into the courses, especially the newer ones. It makes all the difference! Most of our workers are teenagers, and we couldn’t run our stores without them! It’s nice to give them some training that’s quick, simplified, easy to understand, and a little fun! 😉 However, even with all that, my favorite part is that when a person logs into University of Subway, the courses can be merged or transferred through the HELP Menu, so returning employees don’t have to start their University of Subway training all over again, regardless of which owner they work for!!

I love the idea of the app, but for all the years I've had it it's been a buggy mess. It updates infrequently and that's a shame, because this latest one we've had for an achingly long time makes the app crash the second I even try to open it. I've checked everything on my end; Deleted & Redownloaded, Closed & Reopened, Turned my phone off and on again, checked my connection...

The crashing issues and bugs from before were mild compared to this. At least those were tolerable; Aggravating, but the app worked for at least some time. Now? Been waiting for a fix for this for months. Feels unprofessional to let a problem this big slip.