MICA Mobile for iPhone 4+

Needs improvements when uploading pictures

Uploading and naming pictures should be an easier process. It’s the most time consuming part when I feel like it can be more efficiently done

Developer Response ,

Thank you for your assessment of our app. It’s always helpful to know where our users see room for improvement.

Still a pain

This app for iPhone and iPad still remain two steps backward. Navigation and design is still clunky, like 20th century programming. The only real update, since Nextgear purchased it, is the logo. The logo is nice, by the way. The navigation really blends well with Nextgear’s other suite of archaic functioning software. Their tech support is exceptional, but program design....not so much. Sketching small areas with your finger is an extreme test of patience. I can manually input all of the data, and manually figure the calculations on a spreadsheet, faster than I get through the first 3 sections of MICA. Like other types of mitigation software, they are too concerned with being the all-in-one process controller. If that was needed, then certifications would be a waste of time and money...sort of like using this program.

Loses all data regularly including photos

Mica doesn’t work properly in the field. The sketch function doesn’t work at all. The program regularly loses crucial job data (photos, signed documents, record of drying conditions). The desktop version is better than mobile but still inefficient and prone to losing data. When you contact Nextgear for support it’s a waste of time and they like to blame user error. They “fix” the job and then it errors out on you again. We spent 3 days fixing data in a job and lost it all over again. Nextgear writes the worst software I’ve ever used. We use Xactimate mobile in the field on every job and never experience all of these software issues you get with Nextgear products.