Washswat 4+

좋네요

처음 맡겨보는데 서비스 퀄리티 속도 다 빠르고 자주 애용할게요

Really thankful for the easy cancellation

Im sure a lot of people who are not from Korea realized how difficult it is to explain when they often have to be more careful about germs because of illnesses such as cancer where you have almost no immune system during treatment. If you are private by nature or realize how awkward it is to explain to a culture that values pride and privacy a disease that is controlled through immune suppression - well I went through such embarassment in the process of trying to cancel credit I was scared to get a refund for. If you need a company that is detailed and wont damage your things this is it. If you want one where the liabilty of damage is signed away in exchange for consistent cleanliness.. there are others with this clearly iterated in their contract. I was pretty relieved that they let me argue without bringing a doctors note or dying of shame. If one say they decide to advertise a purely hospital level sanitation sheet service- they will definitely have me again

Developer Response ,

I should've made the laundry quality better, but I couldn't. Sorry.😢

We want to show that we always fulfill our responsibilities!

I'll do my best to show you my best.

I hope to see you through WashSwat.

서비스 최악

멀쩡한 옷 오염시키고, 다른 옷 배송해서 휙 던져놓고 다시 수거도 안해가는 최악의 세탁서비스, 배송서비스.

Developer Response ,

옷 오염이 발생하고 수거, 배송이 원활히 진행되지 않은 내용 확인하였습니다.
이 문제의 원인에 대해 프로세스를 점검하며 조사하겠습니다.
남겨주신 피드백을 통해 서비스를 개선할 수 있기에 감사드립니다.
만족스럽지 못한 모습을 보여드렸다면 끝까지 책임지고 해결해 드리는 것이 맞다고 생각합니다.
고객센터로 리뷰 내용 남겨주시거나 VOC 담당자를 찾아주시면 신속히 확인 후 안내드리겠습니다.
미흡함으로 인하여 불편 드려 죄송합니다.
보다 나은 서비스를 만들어 갈 세탁특공대에서 계속 만나 뵐 수 있었으면 합니다.