Vision Helpdesk 4+
JPK Software Solutions PRIVATE LIMITED
Designed for iPad
-
- Free
Screenshots
Description
1) Help Desk Software (multi channel help desk)
2) Satellite Desk (multi brand/company help desk)
3) Service Desk (ITIL/ITSM desk)
Help Desk Software – Robust all-in-one multi channel ticket management software that allows users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter.
Satellite Help Desk – Helps to manage IT service desk functionality or customer support for businesses having multiple companies, products or brands at one place with a single centralized portal, and each brand or company can have its own branded client portal.
ITIL Service Desk -- It follows the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). This product is a service desk that includes CMDB, Release Management, Change Management, Solution or Knowledgeable Management, Problem Management, Incident Management, and Asset Management.
Vision Helpdesk license is offered as SaaS and Download versions.
1) Help Desk Software (multi channel help desk)
2) Satellite Desk (multi brand/company help desk)
3) Service Desk (ITIL/ITSM desk)
Help Desk Software – Robust all-in-one multi channel ticket management software that allows users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter.
Satellite Help Desk – Helps to manage IT service desk functionality or customer support for businesses having multiple companies, products or brands at one place with a single centralized portal, and each brand or company can have its own branded client portal.
ITIL Service Desk -- It follows the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). This product is a service desk that includes CMDB, Release Management, Change Management, Solution or Knowledgeable Management, Problem Management, Incident Management, and Asset Management.
Vision Helpdesk license is offered as SaaS and Download versions.
What’s New
Version 3.2.1
We have fix functionality and other design issues and views
Ratings and Reviews
Crashing
Noticed it freezes when you go to note section of a ticket
Fun app
Fun fact: Vision has a mobile app on iOS and Android. It includes fun features like:
• Crashing if you get your login credentials wrong
• Having a user interface that I’m certain the designer’s friends and family adore
• It has icons!
• Some of them are buttons, some of them aren’t. Fun!
• A back-swipe feature that works on some pages, but not others. You’ll never guess which is which!
• An elegant No data found message when going to the ticket queue
• A search function that is technically functional
• A client list, that only displays when you search for the client
• The ability to create new tickets
• Watch out though! There’s a great minigame where you have to chase the closing dialogue menus
• The mystery of the “St…” It means something! First person to figure it out wins!
• App settings! With options like “Username” and “Password”
• Does it log out and log back in? Does it actually change your username and password? You can find out!
• There’s even an Easter egg where once and a while, when you launch the app, it shows you the Vision logo! Indefinitely!
App Privacy
The developer, JPK Software Solutions PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- JPK Software Solutions PRIVATE LIMITED
- Size
- 30.8 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © JPK Software Solutions Pvt. Ltd.
- Price
- Free