Jottacloud 4+

New app works slow with iphone 6

The new app used a long time to index before backup started. I was told by support it is due to iphone 6’s lack of memory. Tip: close all other apps, turn off background refresh, turn off auto lock (keep it open as long as posssible). This will free memory and indexing will go faster. I hope they can optimize for iphone 6.

Camera backup does not work at all

Camera backup used to work perfectly in the old app. Jottacloud was my trusted backup system for all sources - iPhone, iPad, Mac, Windows etc.

Unfortunately there are multiple problems with the new app. Most important that backup don't work. First I had to reinstall (after talking to support) since it never managed to start backing up. Then it doesn't manage to do background uploading. I had to turn off iPhone screen lock and leave it overnight with Jottacloud in the foreground, for multiple nights. In theory it got nearly done, with only 124 photos remaining to get backed up. However, absolutely all images have the "waiting for backup" icon so it's not possible to know which. It also never managed to backup the remaining photos. Sadly, I need a backup solution that I can 100% trust. This is not it, while the old app was. It's hard to understand why they had to push this new app on us when the new photo functionality is almost non-existing anyway, and doesn't compare to competitors. The app often take 5-10 seconds to open up, and crashes frequently when switching back to it. I need a backup app, not a wannabe photo app. It was all good when their photo app initiative was a separate app you could choose to use or not.

Excellent option for putting your photos in the cloud

I wanted to like using the photos app with iCloud but for the 10+ years of photos I would have been paying more than I can afford for iCloud. Jottacloud gives me unlimited space for a monthly fee and with it I can store any files plus all of my photos. This app has had some machine learning improvements lately, which makes all the photos searchable. It seems they are using CLIP which does any amazing job of finding photos based on detailed descriptions. It’s great to find that one photo from 7 or 8 years ago, or to see every picture I have of a plate of food, or a child holding a puppy, or a beautiful sunset, or anything else I’m looking for in my photos. Also works great with google Chromecast for putting photos or videos right onto the tv directly from the cloud. Another great feature is the photo map for when I want to see all the photos from a specific location.

Developer Response ,

Thank you very much for this great feedback 🙏