SuperLive Plus 4+

This is a great app but it can improve with certain basic upgrades that would make it more useful and easier to use. I don’t know how else to give constructive feedback so I am doing it here. For example, please allow for easier fast forwarding to a certain time so we can pick the time we want to review. Right now is so hard to find a time i need, especially on a phone (which is the only place I have been able to use it). Once I find a time I want to review, please make it so I can switch between cameras of the same time so I can record images of the same event from different angles without having to start my time-consuming search all over. It would be great to be able to view and save selected cameras at the same time and in the same video. Also, if I leave the app open and I switch to another app (eg to get a text), the app doesn’t work and I have to exit completely and re-start. Please fix the glitches for an even better app. Thank you.

Using Arkansas Security, has been a comfort and given us a peace of mind
One of the standout features of the Arkansas Security system is the reliability of remote access through their app. Being able to monitor and control our security system from anywhere using our smartphones is incredibly convenient and user-friendly. Whether we are at work, on vacation, or simply away from home, we can easily check in on our property and ensure everything is secure.

What impressed me even more about Arkansas Security is their prompt response and support. Unfortunately, we experienced a theft incident, and that was when we decided to bring on Arkansas Security. Their team was quick to install the system and provide us with the necessary guidance on using their services effectively.
Overall, I highly recommend Arkansas Security to anyone looking for a reliable and efficient security system. With their advanced technology, convenient app access, and responsive customer support, they have truly made a positive impact on our peace of mind and the security of our property.

We had been in maintenance with CAM for more than a decade. For cameras, for 2 years. On 10-21, I called for the cameras not working. I was told by Racheal it was probably the tan box distribution machine which was covered under maintenance. If CAM came in 10-21, and it was not, I would have continued the maintenance program which expired in 10-27, the exact day when a technician was available to check. Timing was not good. My camera maintenance ended in 10-27 and I was not onsite to extend the policy. My sister went and got a surge protector, and when I return, I will buy a backup. If timing was better and I was there, we would have continued the maintenance. I tried to schedule an emergency appt and was willing to pay more to have it checked before I left, this was not available snd I was told to wait till 10-27.
CAM has always been supportive but this incident was unfortunate. We did not want to escalate to Asa snd tried to follow your protocol. I will call when I return to Hawaii. Thank you.