3PLUS ELITE 4+

App is difficult to use-HR function is awesome

It should be simpler to do simple things like set the time inside the app. My watch never pairs even though it says it is. I go into the app after wearing it all day and there’s no data whatsoever, no steps, calories, HR nothing. I give it 4 stars because the HR monitoring is awesome though! The HR also goes off as high allllllll the time when I’m not even wearing the watch. It didn’t do this until I updated to the 3.2 version. It goes off all night and all day when it’s just laying there, even when it’s charging some times too. It’s extremely annoying. All in all it’s a good watch, it’s also water resistant. The band gets stained with sweat and dirt which doesn’t come off no matter how much I scrub it, it’s just a dirty blue now. I have a heart condition so I have to monitor my HR all the time, this watch does that for me.

HORRIBLE APP!!! Save your $$$$

Had to give 1 Star because 0 Stars wasn’t an option. Whatever you do, DO NOT BUY 3PLUS PRODUCTS! I have owned a 3PLUS Elite for some time now and hate it!!! Not at first though. Initially it worked correctly, displaying text messages and other alerts such as email to my phone but that quickly ceased to happen. It’s also pretty inaccurate. Tech support was nonexistent and kept telling me that they were “working on it”. Well, it’s been over a year and this piece of junk still doesn’t function as stated. Despite this, they still send me emails wanting me to buy their next latest and greatest watch. Sorry 3PLUS, not a chance! You can’t even get the previous model to work right. Why in the world would I now buy the next, more expensive model? Seriously folks, if you see anything by 3PLUS....RUN AWAY. Pay a little more for something of quality from a REAL company that will work, not this junk, full of promises and wishful thinking. 3PLUS, if you read these reviews, I welcome you to change my mind by actually “putting your money where your mouth is” and fixing the problems. Till then, I’m telling everyone I know that even looks in the direction of your products to run away.

NOT WORTH YOUR MONEY

I bought this watch, charged it then connected it to my phone using the 3PLUS ELITE app. It was okay at first, but then the next day the app wanted me to log back in and it wouldn’t let me. NO MATTER WHAT I DID. I uninstalled the app reinstalled and TRIED to log back in, but same thing it wouldn’t let me. So, I put forgot password to see if I could log back in like that, but no. I had to send supposedly a link to my email in order to reset my password and I NEVER got a link so that ALSO DID NOT WORK EITHER. I even tried to create an account and it said that the email already existed so basically there was nothing I could do. Sooo….yeah not worth your money. I REPEAT. NOT WORTH YOUR MONEY!!!

Developer Response ,

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at +18665920184 or email us at service@3plususa.com? We'll get you up and running.