RXCamView 4+

When I received my system the box was damaged and upon opening I found the CD broken into many pieces. I would like to have this disk and there were no instructions in the box at all about my system. Please send me both because I would like to know as much about my system as possible and I am considering placing the same system in my sisters home. I also have been called on several times by law enforcement to review my camera footage to help solve a few crimes in the area, my system help bring a individual to justice after burglar broke into several vehicles in my neighborhood including my own. I am convinced that this is the only system that I will have in my future home.

GWSecurity USA products work and the remote viewing is excellent. I wanted a remote control and they upgraded my unit for free. I had one camera with a bad seal and they replaced the bad camera with a better model (do you see the trend here) - GWSecurityUSA will take care of its customers. I had one support call where the representative was rude and gave information that did not match what was listed on the website. I called right back and after a timely on hold (the worse part is long hold times) a tech came on and totally resolved the issue for this new customer.

The electronics are small, run cool and are well organized the same with the software. My only gripe is a cheesey remote control (but they warned me). I will be buying a learning remote and put the original remote in a box. Future reference buy a larger NVR than you need as your going to want more cameras (or maybe like me your replacing an older system and have unused extra IP cameras that are still good).

Kudos to GWSecurityUSA!

I spent $3800 on my GW security system and I’ve had many issues so let’s start with bought this for our shop as an upgrade from my old Swann system although Swan security system was not what I expected their customer service was pretty good. GW security has been nothing but a headache as far as networking to my mobile devices to monitor our business it seems that I can connect and I only see one camera in the list and when I attempted to access it and goes off-line please do note that I have one of the fastest AT&T fiber Internet so does not an issue there I also have AT&T mobile service and regardless how I connect I cannot seem to be able to access all the cameras while away from the shop. I tried many things such as setting up a static IP it did not work I tried to reset the system multiple times still did not work I called GW security USA over 35 times and not one single callback I’ve waited on the line for over 40 minutes a couple of times and nobody picks up it’s too bad because the quality of this device is pretty good but if you wanna monitor from abroad good luck