ZoomCare On-Demand Healthcare 4+

App works well and makes getting an appointment insanely easy. Yes, you have to set up yet another password and account to remember, but once set up you can open the app and schedule an appointment in literally 30 seconds or less. Just be on time for your appointment! 5 min late policy is strictly enforced (but that’s how they stay on time so you don’t sit in a waiting room for 30mins).

I’m on iOS. Running the most recent app update and most recent iOS system. The app has really great potential, but it’s pretty useless for me right now. This most recent update has left the app’s “get care” screen broken and glitched. I can only filter by clinics by city. The option to search for a particular specialty isn’t there. I can only schedule for general injury/illness because the option for selecting anything else just doesn’t show. If I select the “more information” option, it overlays the text across the main screen with no background. That additional info is essentially illegible. The pop up seems to be broken. It also won’t save my insurance information on the app so I have to select the “uninsured” option to make an appointment. It won’t save payment cards either. This app could be incredible, but these glaring issues make it unusable. I hope the developer addresses things soon, because there isn’t a point in my having the app right now with its current state.

Update: Sep 2nd, 2023
App is completely unusable on iOS. It starts up, loads then crashes. I don’t know who they’ve got making this app but it’s just progressively getting worse.

I’ve been using ZoomCare for almost 10 years and the app almost as long. Considering how long this app has been out and the service has been around, it’s inexcusable that there’s no integration or connectivity to Apple Health. Since their offices run on Apple products, you’d think they would have worked with the Health app from the start. A use another health provider along with ZoomCare and their app integrates completely with Health so I can easily share my records. ZoomCare doesn’t share so I have to download my records from the desktop site if I want to share it with another health provider. This leads to me having the verbally bridge the gap with medical providers when I’m being seen.