WorkMarket by ADP 4+

So many good things.

I like that I can initiate payments from my phone.

But, there are some issues. I have invitations showing on my home page. Maybe 4 invitations. When I touch the button, there are so many jobs, I really can’t identify which I’m being invited to. Most of them are stale dates, and I can’t find a way to get rid of them. Same thing with jobs near me. If you guys can WRITE this APP, it seems line you ought to be able to fix the bugs. There really doesn’t seem to be any effort to fix any of it. Since my work is picking up on WM, hopefully your overall volume is, and maybe there is something in the budget to fix the UI.

There’s No Way You Can’t Do Better

Maybe they’re just not interested in maintaining my area but my entire experience with this app/company was less professional than playing office with my toddler. There were major issues from start (background check for which I paid was not reflected in the account) to finish (“you guys should consider hiring me to train your customer service team”) and the so-called support network was less interested in me than I would have expected; they didn’t do a single thing without prompt and actually actively used ghosting as a stratagem. I aspired to feeling like a number; I felt like a clueless idiot arguing with a bot. Most of the work involved a heavy investment from me with only an average return. If you value your contribution in the slightest bit this pathway leads to frustration and disappointment.

If you’re on the other side of things I would advise proceeding with even more caution: they straight DGAF about the candidate pool which leads me to believe that they’re just underbidding everyone across the board (though I honestly wouldn’t be surprised if they couldn’t even do that right). You get what you pay for. Don’t expect anything more than a body - if you get a modicum of dedication it a bonus and a reflection of the individual.

This app does nothing better than anyone; if it were to disappear tomorrow only a handful of people would notice.

Developer Response ,

Hi SongsAboutMusic,
we have taken your feedback into consideration and will be releasing an upgrade to fix your background check issues with our next version (2.25).

For the support in-application, we are looking into integrating direct support access in the second part of the year.

Sorry to hear you had issues and thank you for sharing what you saw as problematic, it helps us prioritize fixes

Necessary Evil

For small business owners like myself WorkMarket is critical...I’ve earned the majority of my income through WorkMarket and through the connections I’ve made on here. That being said the app really needs a revamp. Literally (not exaggerating) I can’t log in with the app because it doesn’t recognize the format of my 2nd factor authentication??? I copied and pasted my code...and if I try to log in a browser it’s no problem. I’ve had issues with loading pics or documents. I’ve had issues with jobs not updating after the ticket owner has made updates. I’ve had issues with it not letting me check in to a ticket I’ve had issues with it not letting me check out of a ticket...that was a fun one trying to explain that to the company I was working for. The app has A LOT of issues and the reason I’m writing a negative review is because this is a tool I NEED...and I’m sure I’m not alone...WorkMarket is a good platform we can do better integrating the app...please!

Developer Response ,

Hi, Thanks for your feedback, really appreciate it. Could you please reach out to us at support@workmarket.com? We really would like to understand the issues and feedback in more detail, so we can investigate further. Thanks