Mojo Helpdesk 4+
Metadot Corporation
Designed for iPad
-
- Free
Screenshots
Description
Efficient support, anytime, everywhere.
Efficient support, anytime, everywhere.
Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account.
Key Features:
Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve.
Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account.
Administration: Billing, security, add-ons, and more account settings available for admins.
Reports: View and manage different reports (dashboard, tickets count, aging summary, etc).
Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.
What’s New
Version 2.0.0
New helpdesk launcher - supports multiple helpdesk accounts.
Ratings and Reviews
Doesn’t load anymore
No matter what you do it will never load your tickets or helpdesk anymore. Support said they had a fix coming months ago….
Update
Please update the software.
Crap app
You haven’t updated your app. In over 2 years and it no longer works on iPhones. Thank god my university is dropping your dead company for an actually reliable ticketing system.
App Privacy
The developer, Metadot Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Metadot Corporation
- Size
- 24.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Metadot Corporation
- Price
- Free