True Texas BBQ 4+

I ordered a plate to go based on a photo on my meal delivery app not even realizing this was the BBQ restaurant at the new HEB near Southpark Meadows. I was pleasantly surprised at the high quality, particularly the brisket. The sliced brisket sandwich is excellent as are the ribs. My son, who swears by Terry Black’s, even agrees that the brisket is delicious. The sides are also good! This meat has been slow smoked over wood and it has the taste, tenderness and bark to prove it. Do yourself a favor and try it. I’m basically thrilled such good quality cue is so close to my house. Good job HEB!

The app isn’t the best online ordering experience but gets the job done.

There is a major issue though. I placed an order and, as an idiot, I didn’t check for all of the items before leaving. At least my specific restaurant very often misses items. I noticed this after getting home and called hoping to get a refund. Turns out, when you order thru the app there is no way to get a refund over the phone. I was told I can drive there and show my phone.

So the convenience factor of the app was lost when I didn’t get the food I needed, and have to make a trip later if I want my $15 I paid for items I didn’t get. For me that’s a deal breaker for using this app in the future.

Finally able to select and complete a same day pick up order, thanks for updating your online order process to accept more of the same day pick up orders.

Also, I recommend to have other modern payment options such as Apple Pay or PayPal as type of pay choices besides having to give manual input of one’s personal card number or personal address. As we all know in todays age, personal information can be easily access & stolen by various third parties or even employees. It’s time to completely modernize all online ordering process.