Osmo Hot Wheels™ MindRacers 4+

It’s great 👍, but there should be an update.

I like this game because of how it scans the cars and shows them in the game, but the bad thing is that there should be an update.

Crashes on iPad Air 2. Says Sorry iPad not supported on iPad 5th gen

Since my son and I got tired of the game crashing mid-run and locking up on his (my) old iPad Air 2, I told him I would install it on a newer iPad (5th gen, double checked) since I assumed it’s probably just hungry for a faster processor. When I download the app onto my iPad and opened it, I get a screen that says “Sorry :( Osmo supports the following iPads” and then lists the iPads it supports, iPad 5 included. I work in technology, and I understand that sometimes you need to use a newer device, but c’mon, there’s no excuse for giving me an error that the iPad I’m using isn’t supported when it’s listed as a supported model. I have updated to the latest iOS and tried deleting,rebooting, and reinstalling the app. The devs at Osmo need to do some clean-up. I’ve opened a ticket on their website, and if they can’t fix in a week, this otherwise fun game for my 7yo is going back.

TERRIBLE

This app is so bad I give very little of one stars but this app is terrible it need a new update its not registering any one of my tokens I place on the track and it when I place something on the track it does a completely different power up. It does the things I don’t want it to it’s so annoying and it needs to be fixed cause right now this set is a waste of money

Developer Response ,

Hello, Kindly do these two things right away as they generally resolve 99% of the issues we see: 1) increase the lighting in the room, while ensuring that there are no shadows cast over the game pieces or play area; 2) play the game on a tabletop, and not on the carpet, or other wobbly surface. If you have any questions, please contact us at support@playosmo.com. Osmo Customer Experience Team