ACC Mobile 3 4+

Avigilon Corporation

    • 1.9 • 97 Ratings
    • Free

Screenshots

Description

ACC Mobile 3 extends the power of Avigilon Control Center™ video management software to mobile devices, enabling security professionals to efficiently monitor ACCTM systems and to quickly respond to incidents anytime and from any location that has network connectivity. The ACC Mobile 3 app works together with Avigilon Cloud Services to provide secure remote access to your cloud-connected ACC 7 sites, alleviating the need for any complicated firewall configuration.

With the ACC Mobile 3 app, users can:

• Sign in using Avigilon Cloud Services credentials for seamless access to an organization’s cloud-connected ACC 7 sites using firewall traversal
• Directly connect to ACC 6 sites or ACC 7 sites not connected to Avigilon Cloud Services by specifying a IP address or hostname, port, and ACC credentials for each one
• View live or recorded video from any H.264 or H.265 cameras connected to ACC sites
• Efficiently stream live or recorded HD video from Avigilon cameras using High Definition Stream Management (HDSM)™ technology to optimize the use of network bandwidth
• Receive push alarm notifications to quickly detect, verify, and act on events such as motion or video analytic rule triggers
• View analytic bounding boxes for detected people and vehicles in video from Avigilon cameras with self-learning analytics
• Use audio talk down to deter an intruder by broadcasting voice audio to cameras with connected speakers (not available for ACC Core edition)
• Listen to live or recorded audio from cameras with a connected microphone (not available for ACC Core edition)
• Easily review recorded video using the recorded video timeline
• Control PTZ cameras including running tours and moving to defined presets
• View live video from multiple cameras at a time using selectable view layouts

ACC Mobile 3 is available for use with ACC Core, Standard, and Enterprise edition sites. Whether connecting through Avigilon Cloud Services (ACC 7.4.4.14 or a more recent version) or directly (ACC 6.2.0 or a more recent version), ACC Mobile 3 requires ACC sites to be running the ACC Web Endpoint component. The ACC Web Endpoint is pre-installed on Avigilon Network Video Recorders (NVRs) and High Definition Video Appliances (HDVAs), is part of the firmware for ACC ES Recorders and ACC ES Appliances, and is available as a separate download for any server running on Windows.

What’s New

Version 3.26.28

• Resolved an issue that caused static noise during intercom calls on select iOS devices
• Other bug fixes and improvements

Ratings and Reviews

1.9 out of 5
97 Ratings

97 Ratings

---1-5-0 ,

Needs major improvements

APP works but can’t generate more than 6 cameras per view. The initial page is very confusing, it populates cameras from all connected servers, if you are running a simple single system that is okay, but if you have dozens of servers with hundreds of cameras, then you are out of luck. It will take hours to build 6 camera views and label them. Developers should make sure the saved views from the server transfer to the APP like the ACC Mobile did. I am hopeful improvements are on the way.

Don Craigels ,

150 Cameras - Dumpster Fire of an App

Terrible. In a one word review this app is simply terrible, and it’s embarrassing that a company of this size hasn’t been able to design a suitable app for remote access.

Never again will I install an Avigilon system - way too many other options out there to deal with an App that constantly crashes or locks you out of the system forcing you to delete the app and redownload. It’s a joke and when you spend 75K on a security system you would expect that at a bare minimum you could watch remotely. Multiple business owner here - first and last time we install an Avigilon system.

Developer Response ,

Hello Don Craigels, we are sorry to hear about the issues you are experiencing with the ACC Mobile 3 app. Please contact our Support Team for additional support at 1-888-281-5182, option 1 for Technical Support and 1 for Video Surveillance to reach our Team or our Support Community at https://support.avigilon.com for more information/assistance. We'll be glad to assist you with your particular issues. We are more than happy to help you.

Awxsdefcbhrghhdwhhkgx ,

Absolutely useless app.

I have nearly $30k invested in my system and it is fantastic if I am sitting at my office desk looking at the system.

The mobile app is absolutely useless. It used to be spotty, but now it is perfectly consistent…. It cannot connect, ever. I am not sure if it is an app problem or an iOS problem, but come on, who doesn’t have a iPhone these days. You would think that the app would at least work with that platform.

Anyway. I have to go drive to the office now because my alarm just went off and I cannot verify that it is all clear because I have no cameras to look at. Back to the 1970’s I go….

Developer Response ,

Hello Awxsdefcbhrghhdwhhkgx It seems like you are experiencing some difficulties with the ACC Mobile 3 app. Please visit our support community at https://support.avigilon.com for more information/assistance or contact our support team for additional support. 1-888-281-5182, option 1 for Technical Support and 1 for Video Surveillance to reach our Support Team.

App Privacy

The developer, Avigilon Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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