HockeyTV 4+

There doesn’t seem to be any training or minimum competency for either the camera person or the announcer. Sometimes there is a radio quality announcer and decent camera work. Most of the time it seems like a random parent pulled out of the stands was asked to announce without notice, prep time, or training, and a child is asked to hold the camera and try to sit still. At a minimum a tripod should be expected for this price so we aren’t getting seasick watching these games and getting numerous shots of the ceiling instead of the play or scoreboard. Don’t expect to be able to read the numbers on the jersey or hear the numbers or names most of the time. Between the lack of camera focus and the jerky motions it makes it extremely difficult to follow. Don’t get me wrong, it is great to be able to catch games when you live thousands of miles away and even watch on demand at a later time, but it truly is disappointing for the price. A simple tripod for the camera would have made this a 3 star review.

The live feed no longer prevents the screensaver from activating on my Apple TV running the current tvOS version 16.0. 2 years since the last app update is way too long.

As for the camera work and video quality many complain about here, that is the responsibility of the arenas - not this app.

But it would be nice if you could offer cheaper subscriptions based on what users want to see. I suspect most people are interested in watching one team or one league - not the “50+ leagues” and “hundreds-of-thousands of games” made available with the All-Access Pass.

I signed up to watch a game that had the wrong rink #, wrong teams on the score graphic in the top left and was labeled as two different teams from who was playing. I have a picture of all this but they won’t let me post a pic. It wasn’t even a technical issue it was just inefficiency on their end. Buyer beware and do not sign up they will take no responsibility for their own incompetence. I requested a refund and this was their response:

I understand that you're requesting a refund for a technical issue with a broadcast. We apologize for the technical difficulties you experienced. We are working with the team and the arena to mitigate these difficulties in the future.

“After carefully reviewing your case, I’ve determined that your purchase doesn't meet the conditions for a refund. HockeyTV offers no warranty, neither express nor implied, on the availability, quality, or deliverability of content. In addition to this policy, there has been continued viewing use of the account”