Honor CU Mobile 4+

The app opens fine and allows you to see bank information on the first page but if you try to transfer, click on your account details, look for ach deposits it won’t let you go past the first page of your summary. Been doing this for the past few weeks. Up until then it functioned properly all the time. I keep having to delete the app off my phone and reinstall it. It will work the first couple of times maybe then back to the same problem. And it’s not my WiFi. I’ve tried it with and without and the same problem exists. Just better to not use the app until this gets fixed.

Hi bbdjsnkslianageksn, We're sorry to hear you're having this issue. We're constantly working to improve the experience of our app. We'll be sure to pass this feedback along to our vendor. If you have any further questions or need help please give us a call at 800.442.2800. Thanks for being a member!

overall i’d say the app is in best condition. one thing that i wish could be changed in the future, is sometimes my app won’t let me login in the middle of the night/ early morning. that’s my dinner time for me. i’ll go to use my face ID and it’ll just load and load and load. but other than that, no complaints. great app, i find it easy to navigate, and great costumer service through chat and phone call. thanks.

Hi touten, We're happy to hear you enjoy using our app! We apologize for the occasional downtimes. Our development team sometimes works on minor fixes when traffic is considered low overall. We will certainly try to be more aware of when these fixes are happening and do our best to alert members. If you have any other questions or concerns don't hesitate to reach out to us at 800.442.2800. Thanks for being a member!

I have different accounts and I have to use the Face ID for one and the written login for the other. It would be nice to link all accounts into one place so I don’t have to switch back and forth. Other than that, I like all the features and log into the app frequently to deposit checks and check ACH deposits and withdrawals. Now if you could figure out a way to deposit cash I’d never have to go to the physical building ever! 😉

Hi Lddm,

We're glad you enjoy the features in our app, and find the mobile check deposit easy to use. If we're able to figure out mobile cash deposit, we will reach out to you for testing :) We'll pass along your feedback about linking accounts and see what improvements can be made. Thanks for being a member!