GUARDIAN® Accounts & Policies 4+

Manage & Pay Securely

Guardian Life Insurance Company of America

    • 4.6 • 7.9K Ratings
    • Free

Screenshots

Description

Access your Individual Market Guardian accounts and policies.
- View all policy or account details: coverage, people, riders/benefits
- For Individual Life and Disabilities
- Make secure payments and pay off loans
- Set up and manage automatic payments
- Change your billing schedule
- View payment history for up to the last 3 years
- View beneficiaries and riders
- Change your profile information
- Opt-in to receive statements & documents electronically
- Sign in with Touch ID or Face ID
- Chat with our Service Representatives

What’s New

Version 12.7

- Bug fixes

Ratings and Reviews

4.6 out of 5
7.9K Ratings

7.9K Ratings

Linc67 ,

Hung up

Having a discussion and I mentioned something that I’m not allowed to do and she ended conversation abruptly. What I mentioned was not even the main reason I reached out which was to simply change payment from one bank to another.

Even that was a pain because you had the name of the bank which was bought out 10+ years ago by capital one.

Developer Response ,

We are sorry to hear that you did not receive assistance during your conversation. Please give us a call and we would be happy to look into your experience further. Our representatives are available at 1-888-Guardian (1-888-482-7342), Mondays through Thursdays from 8:00 a.m. - 6:00 p.m., and Fridays 8:00 a.m. - 5:00 p.m. EST.

🔅🔆⚜🔱Q U E E N🔱⚜🔆🔅 ,

Unable to pay bill from app

This app used to be easy to use but now it’s useless. The “I agreed to electronic payment terms and conditions of use” button does not slide over so there is no way for me to pay by using the app. I used to have no problems so I don’t know what changed. I also had an issue last month or I couldn’t pay it on my computer either so I called and they said I couldn’t pay it over the phone, so what are you doing that case I’m thinking about having to go back to getting the bills through the mail. I’ve had this policy for over 30 years and I love the company but they gotta get on the ball and fix this stuff.

N. P.

Developer Response ,

Thank you for your feedback and we are sorry to hear that you are unable to make a payment on your app. To remediate the issue, we recommend that you uninstall and reinstall the app. Should you continue to experience issues, please contact us at 1-888-Guardian (1-888-482-7342) so we can look further into this for you. Our hours are Mondays through Thursdays from 8:00 a.m. - 6:00 p.m., and Fridays 8:00 a.m. - 5:00 p.m. EST. We are also available during those hours through chat on our app or on your online account at www.guardianlife.com. Alternatively, you may contact us by email at ILSolutions@glic.com.

TheDuke0215925 ,

Getting better, but lacks one major tool

With the recent update to go completely paperless and the ability to easily make payments online, Guardian is finally in the mobile app age. The interface is easy to navigate and uncluttered, which is a huge plus.

What it lacks (and the online platform as well), is the ability to fully manage your money. The ability to change the frequency of payments, which accounts, and to request loans or withdrawals would be incredibly helpful.

Developer Response ,

Thank you for sharing your feedback. We would like to confirm that the options to request a loan and update your payment frequency are available on our desktop site for optimized completion, though we are constantly looking for ways to evolve so we may serve our customers how, when and where they need it most. Should you need assistance navigating our website or app, we welcome you to contact us by email at ILSolutions@glic.com.

App Privacy

The developer, Guardian Life Insurance Company of America, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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