PIN Genie Smart Lock 4+

I appreciate the control the app gives to operate the lock. What would make it great is if it allowed a smart watch to unlock/lock it when in range. Also, on the iPhone widget it says you can unlock it with one touch but that’s not true if you have a passcode set up on your phone.

You’ll love the lock, it’s simply the best on the market. We have never had a problem with this app. I did email the company after an update recently and was very surprised that we got a prompt response. About a week later I received another email as a follow up. It wasn’t a form type follow up. That just another reason I’m committed to this company. They listened and are always improving their products.

App has worked flawlessly except on 2 occasions.

First, I had one issue where the app was just searching for the Bluetooth connection. I let it search for 10 minutes while trying to close the app multiple times and even turn off/on Bluetooth. Nothing worked so I resorted to hard restarting my phone which worked. It’s only happened to me once.

Second, I set a non temporary passcode up for someone and they used it one time and then the passcode was gone off their phone. I set another on up as it has worked fine. Just interesting that it jus disappeared

Overall I have had no major issues and I really do like the lock and app - thus the 5 stars. Thank you!