CBP ROAM 4+
Official CBP ROAM App
US Customs and Border Protection
Designed for iPad
-
- Free
Screenshots
Description
The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection.
Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance.
Create a trip by adding travelers, your mode of travel, your location, and contact information.
After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.
What’s New
Version 2.16.98
Bug Fixes
Ratings and Reviews
Great for local boaters, but still a few bugs
This app is great for local boaters here in the USVI and Puerto Rico. Very easy to use and add travelers. The video chat to clear in works really well and the officers very professional and good to work with.
Still a few bugs:
When logging in you get a text message pin#, but you need to switch apps to read the text message. It works okay using the home button to switch, but if you use the text notification to switch it gives you a blank screen when you return to Roam,
It would be good to remain logged in for a period of time after using roam. Each time you exit out you need to go through the entire login procedure again. Or even better - use the finger print recognition to log in quickly.
System Flaw
Downloaded on iPhone 13 and got a version that has two options “Report Arrival” and “Report Cruising Port of Call” which allows me to select “Report Cruising Port of Call” and report my current anchorage or port but I can’t get the same version on the new phone just purchased. The updated version provided on the App Store keeps downloading an incomplete or old version and there doesn’t se to be a way to update. The old version treats you like a new traveler entering the US! Very frustrating!! It’s a five star when it works like it should.
Successful After Outage
Easy to enter data. Upon submitting trip, got a “Service Outage” message. But data was saved and quickly approved after call to CBP.
“Received” is misspelled on the Video Chat info page.
App Privacy
The developer, US Customs and Border Protection, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- US Customs and Border Protection
- Size
- 165 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.2 or later.
- iPad
- Requires iPadOS 15.2 or later.
- iPod touch
- Requires iOS 15.2 or later.
- Mac
- Requires macOS 12.1 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © U.S. Customs and Border Protection
- Price
- Free