HK Alexa Setup 4+

Harman International Industries

    • 2.0 • 133 Ratings
    • Free

Screenshots

Description

The HK Alexa Setup app works with Harman Kardon Allure, Harman Kardon Allure Portable, Harman Kardon Astra. Use the HK Alexa Setup app to set up the speaker and configuration.

What’s New

Version 3.5.3

Bug fixing and performance improvement

Ratings and Reviews

2.0 out of 5
133 Ratings

133 Ratings

rdolivaw ,

App needs work

I recently upgraded my routers. I have HK Alure portables that have worked fine for years. But after my new network was in place one would not connect. After a lot of troubleshooting I reset it to factory. Only to discover that the app had not been updated for two years and would freeze during Wi-Fi setup. I bought a HomePod Mini.

Then I see that the app was updated just days ago. So I try again. You get to the step where it says connecting to Wi-Fi and checking for update and it fails. But it didn’t fail. Whose stupid idea was it to make that a single step! What failed was likely the connection to check for updates as the Alure portable has been discontinued. My firewall shows both Alure devices on wi-if. And The app shows both devices and I was able to re-register with Alexa.

Unless you are totally discontinuing support for the Alure portable then that step needs to be split. Otherwise remove the Alure portable from the app. I give this 2 stars because my skills got this to work despite poor app design.

Kaymanism ,

Horrible Setup

I bought this today for our store and while waiting for it to setup I read the reviews here. Let me tell you...they aren’t wrong. Got the app and then it connected immediately to the speaker, setup wireless, found update... won’t restart. Waited almost 15 minutes (not my internet because i ended up downloading another game while I waited) and nothing. I restarted the speaker and it wasn’t recognized by my phone. Entered startup again...it connected to the speaker but now it says my internet is down. Powered down again and now my phone couldn’t find the device. So now I am sitting here 30 minutes before people are coming to see the store for the first time and I don’t have music. Good job HK

dream illumible ,

Agreed, but...

So initially, this thing wasn’t powering up and I thought I too had another paperweight to add to my collection of actual paperweights. The scathing reviews seemed justified. And then, I decided to put my engineering skills to work (I am a lawyer) and bent the plug prong. I plugged it in and it made a terrible crackling sound and powered up.

If you can get it to work and power up, setup Is easy and the thing sounds amazing. It’s actually beautiful too. So, I admit - sketchy for the units to be so unpredictable, but when it works, it’s fantastic. Sound is beautiful...

App Privacy

The developer, Harman International Industries, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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