Hello Hippo - Save On Rx 12+

Really the idea behind the app and they interest making the medicine is easily available for everyone is appreciated. But of the major problem I am facing with the app is they doesn’t have any proper help information to reach them back it really makes me hard to locate the customer service team. And one of the best thing is they reached me based on my comments in Facebook and resolved the problem in a minute. So irrespective of all the best features they providing this simple feature turn bad about them earlier. Hope this will get avoided in future but other than that they are really awesome:)

I usually don’t write reviews but this app will save you money over the other prescription discount cards. Prior to using this I was using GoodRx, but Hippo prices equal significant savings!

The first time I used this app will be my last. I received my prescription from my physician and used the app to order my medication and pay for it before I went and picked it up for my pharmacy. My pharmacy cannot enter only the BIN number and member ID number into the system because they need all of the other insurance numbers to enter in a claim (group and RX PCN) and Hippo does not provide them to you. So the amount of money I paid for the prescription through the app didn’t matter. I still had to pay my pharmacy for my prescription to get it. So I ended up paying double, once to Hippo and once to my pharmacy. Now I try to call customer service at Hippo and no one answers the phone.