RingRx 4+

Here are some upgrade suggestions:

•customizable fax cover sheet - the current one is horrible
•block call capability
•faster and reliable app

The app crashes often, and has many bugs that don’t get fixed or even addressed. Lately I’ve been getting 10-20 notifications for one text, texts not going through, or going through multiple times. The call quality is quite poor, even when (especially when) I’m connected to WiFi. You cannot add contacts from the app or they get added to your personal phone contacts (terrifying to think I might accidentally text or dial a therapy client!!), you can only add them through the website. Website is very rudimentary. It’s fine if you don’t want to pay a lot but they’re also not updating this app more than once or twice a year so it’s probably not going to get much better.

I cannot even start describing the dreadful experiences I’ve been having with this service.
For once, their international calls are super iffy, I never know if it will work or not. Second, my app sometimes just may stop working. They “fix”, I’ve been told is to delete and reinstall the app. However, at times you may not be able to get in again, even by resetting a new password.
Then, contacting costumer services is a nightmare, long holds and lies such as we will reach out within 2-5 minutes. An hour later and sever more calls with either long holds or no answer, still nothing.
Pleeeeeeease stop taking money from professor in health care if you cannot provide the services you promise. Our field is important and it requires care. People’s lives and professionals’ careers are in the line! Be responsible!