RBC WM Online U.S‪.‬ 4+

Pretty solid app

The app works as expected and rarely glitches.

It would improve the app to: 1) Allow logout by clicking the human head icon at the top right corner of the app. It’s currently at the very bottom of the “More” tab, which requires users on smartphones to scroll down to access it. Most apps use the top right or left corner for placement of the “Logout” button; 2) Please add the ability to access statements and tax docs from the app. As people - especially senior citizens - move away from owning laptops, this is important.

Developer Response ,

Hello JohnnyRoseburg - Thank you so much for taking time to review and rate our app! We appreciate the feedback and will surely consider it for future enhancements.
Thank you,
RBC WM Online Team

Mixed results

I had hoped this most recent revision would fix my inability to use fingerprint access. Unfortunately, it did not. No idea why it stopped working after 2 years. The bill pay functionality is really disappointing when compared to other bank apps. It actually feels like the rework done earlier this year took several steps backwards. Cumbersome, time consuming and not intuitive. The investment components are more user friendly.

Several months later I received a message from the app developer asking me to try their latest version. So, I have updated my software each and every time it has been revised. I have yet to see any improvements, at all. It remains cumbersome, lacking in features that are available from other providers and still not accessible with fingerprint. I have discussed with my financial advisor that I will likely be moving my checking and bill pay to another bank.

Developer Response ,

Hi there - Could you share your experience with the latest version and let us know if the issue still persists? We are always looking to improve the experience for our users, and really appreciate the feedback. Thank you, RBC WM Online U.S team

Generally solid, but needs a few tweaks

This is a good app for amateur investors, but it needs to take a couple of hints from the truly consumer-oriented apps like Schwab and Fidelity.

There should be a simple, obvious way to look at historical results at least for 1d, 1wk, mtd, 1 mo, ytd & life of acct. They should be available for the account as a whole and each individual sub-account within the main account.