WellSky Personal Care 12+

When working an overnight the calendar automatically goes to the next day not the shift in progress and sometimes it goes to the last month.
Can’t edit one’s comments so typos can’t be fixed. For example: If I forget to put in that i gave them a cough lozenge I can’t go back and put it in at the correct time.

Also, Why do we have to hit the button “make available for next caregiver “? They should always be available. The next caregiver needs to know and often there is an hour or more between caregivers so no verbal reports are possible. The button stays on when the app is open but if it closes because one has gone to another app or time has past and one has to log back in, the button is no longer on to make comments available.

It often won’t let me clock out if I haven’t been using it for awhile and i have to close it and log back in. Frustrating when i a few minutes to leave.

Today I hit all the tasks marked 1/2 hour before my shift was over and it sent me to clock out and it stopped allowing me to make comments. I no longer could comment on her drinking water.

Must be a bug as I try and get into the calendar and it doesn’t open. Can only see the date today and future and then only by scrolling and it doesn’t want me to see far into the future. Why can’t i see my past work days?

I use this for work (Im an in home caregiver) and it’s an okay app. It’s a lot simpler than calling the number, but it has many flaws. I wish there were notifications about schedule changes because many times I have woken up and got ready for work, only to open the app and see the client canceled.
I wish I could see my previous hours all together in increments like weeks/months. That would be a lot more helpful.
I wish there were a way to add in/remove tasks that haven’t been updated in awhile to save my office some time (we have a lot of clients compared to how much management, it would take weeks for them to update everybody’s task list on their own).
The locations should come with pictures!! Sometimes it is really hard to find the right house especially in the neighborhoods where a mass majority of people do not have clearly marked houses.

For several months I thought this was the best app imaginable. Then reality sunk in, for some reason out of the blue (last few days) if I have the face recognition on for log in, the app won’t log in and keeps throwing me out. The tasks toggles have all but stopped working! You have to almost pound them to get a response or go into each task separately and choose yes or no!! We as caregivers should be able to remove tasks that aren’t used!! Trying to remember each one and or the time to get someone in the office to remove each task is ridiculous, if you know this business you know none of us has that kind of time!! It shouldn’t take 10 minutes to clock out!! That’s time away from clients, personal breaks and driving time!! Personally I stayed booked on the daily so 30 minutes between clients is all I have so you’ve just cut it down to 20 minutes and frankly that’s just plain selfish of you as developers should understand that!! In my opinion you aren’t very respectful of our time!! Try being a caregiver for Alzheimer’s patients just once!!