Jeenie: 24/7 Live Interpreting 4+

Direct To Interpreter Platform

Global Professional Search

Designed for iPad

    • 4.2 • 85 Ratings
    • Free

Screenshots

Description

Jeenie’s innovative approach to mobile interpreting is solving the world’s modern communication problems. Jeenie’s Direct To Interpreter platform (DTI) connects clients to a live, qualified interpreter over video or audio in seconds. No need to purchase additional equipment - the platform is built to work on devices you already own, including your smartphone. That means Jeenie interpreters can go where you go...24/7.
Leveraging a direct relationship with our vast pool of credentialed and qualified experienced interpreters, Jeenie is obsessed with delivering quality along with fast response times in over 300 languages.

Our powerful, virtual interpreting platform helps businesses AND individuals communicate anywhere, anytime, in any situation. Jeenie provides HIPAA-trained and vetted interpreters to support the most complex industries: Healthcare, migration and refugee support, legal and social services, education, and more.


WITH JEENIE YOU GET:
• On-Demand video and audio calls (VRI & OPI)
• Fast connection times (less than 13 second average across all languages)
• Support in over 300 languages (including American Sign Language)


ON A PLATFORM THAT IS:
• Intuitive: Easy to use, two taps to connect
• Fast: Our Direct To Interpreter platform connects you in seconds
• Open: Add interpreters into your existing video platforms (Zoom, Doxy, MS Teams, Google Meet, and more)
• Inclusive: We are experts in Rare & Indigenous languages
• Simple: The same per-minute price for video and audio calls
• Qualified: Only credentialed, experienced interpreters
• Flexible: Use on any device (mobile, tablet, computer, landline)
• Scalable: From a single user to 1,000+


BUSINESS ACCOUNTS INCLUDE:
• Experienced, HIPAA-trained medical interpreters
• Real-time usage reporting & data export
• Advanced interpreter scheduling


PREMIUM BUSINESS ACCOUNTS ALSO INCLUDE:
• Custom, white-glove onboarding support
• Dedicated Account Manager
• User and account management
• Monthly financial reporting
• TeleJeenie™ (OPI): landline integration and call center support


UNPARALLELED MEDICAL INTERPRETERS
When interpreting for the healthcare industry, seconds count and accuracy is essential. That’s why thousands of healthcare providers trust Jeenie. We attract and retain the best HIPAA-trained, medically-qualified interpreters in the world, providing effective communication between healthcare providers and their patients with Limited English Proficiency (LEP). Everyday, Jeenie interpreters improve communication around medical symptoms, diagnosis, and treatment, to ensure more effective patient outcomes and increased health equity.

What’s New

Version 3.48.0

support for interpreter payout surge windows

Ratings and Reviews

4.2 out of 5
85 Ratings

85 Ratings

gryadove ,

Critical during Puerto Rico’s earthquake emmergency

Imagine you are in Puerto Rico for a well deserved holiday. You are staying in a lovely Airbnb apartment in San Juan. Out of the blue, a series of earthquakes shake your building during the night . What do you do? You rush out to the hallway of your building where a couple of neighbors are gathered. You are given some kind of official paper. Your Spanish is marginal at best. Are you going to sit there with Google translate trying to make sense of the instructions on that piece of paper? Are you going to corner some panicked neighbor to get them to dictate something into a translation app while your building is shaking? This is the situation my husband and I found ourselves in. Jeenie was a God send! We simply grabbed our iPhone, pressed “Connect” on the Jeenie app and a calm, bilingual human came on line. He was our “mouth and ears”. Clearly translated what we needed to do, helped us to interact with our neighbors, even translated the local news channel’s up to the minute reports. After this experience, I would say to anyone, that they would be crazy to travel anywhere, (even within the US) without Jeenie!

kally-liechter ,

Great app

This past December, I went on a trip to China, and this app really helped me out. After struggling through some feeble google translate attempts, I connected to Jeenie for those moments when I NEEDED to be understood (hotel reservations, flights etc). Having the knowledge that with one click I could once again seamlessly understand and communicate in the situation was an enormously relief and extremely comforting in an unfamiliar environment. The linguists on the calls were competent and helped me resolve sticky situations (like to fix a mess up my hotels reservation date immediately).I definitely will keep Jeenie in my back pocket for my next travels.

WindowMaker ,

Lifesaver

SO THANKFUL FOR THIS APP. I recently went down to Mexico for a friend’s wedding. I can middle through with the rest using my 7th grade Spanish, but turns out that the hotel overbooked and screwed up our room reservation, our shuttle mixed up the pick-up date, and the travel organizer for the wedding didn’t speak English but was trying to help us find a new hotel.

Anyway, found this app, downloaded and added minutes using the airport WiFi, and was able to deal with all sorts of last minute craziness thanks to my own personal Jeenie. If I didn’t have the app I’m not sure what I would’ve done...

App Privacy

The developer, Global Professional Search, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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