FallCall Lite 17+
Personal Emergency Assistant
FallCall Solutions
-
- Free
- Offers In-App Purchases
Screenshots
Description
Simplified Medical Alert: Contact 24/7 emergency call center, Emergency Kwik-Unlock (US Kwikset Halo Locks), and Connected Jewelry Support!
FallCall Lite was the FIRST medical alert app for Apple Watch with subscription access to an emergency call center.
Important: FallCall Lite does not detect falls, however, our premium app, FallCall Detect, has the features of FallCall Lite + Smart Fall Detection & Apple Crash Detection.
***
Today’s older adults are more active and independent than ever. Unfortunately, injuries continue to disrupt the best years of their lives.
FallCall Solutions has radically changed safety tech through innovation that is accessible, affordable & non-stigmatizing.
Welcome to simplified personal emergency response!
24/7 Emergency Monitoring
Call center with trained emergency medical dispatchers to provide customer service help and emergency help when needed.
Kwik-Unlock (US Market Only)
Reduce emergency entry delays & eliminate the fear of EMS "breaking down the door" for false alarms. Pair FallCall with your Kwikset® Halo lock app so when an ambulance is dispatched, your designated door will unlock.
Shake-to-Unlock (US Market Only)
Hands full? Open the FallCall app & shake your phone to unlock your Kwikset Halo lock.
Connected Pendant Compatible
Looking for a safety with style? Add a Trelawear* gemstone jewelry pendant or a Talius** jewelry-inspired medical alert with fall detection.
Standard features:
•Siri® activated Help Calls
•Elders can connect 5 Caregivers
•Caregivers can pair 2 Elders
•Integrates with Health App
•Elder GPS location & heart rate relayed to Caregivers during Help Calls***
•Elder Apple Watch Battery level updates to Caregivers
•Works over cellular/Wi-fi/Bluetooth® for appropriately equipped iPhone & Apple Watch devices
•Works on iPhone with or without Apple Watch
Subscription 24/7 Monitoring Service:
•Staffed by trained Emergency Medical Dispatchers
•When a Help Call is triggered, the monitor will reach out to you and/or your Care Group
•Real-time text updates are sent to all Care Group members during an event(US Only)
•PSAP(Public Service Answering Point) technology
•Monthly subscription half the cost of most medical alert systems
US connectivity subscriptions:
1) 24/7 Monitoring for iPhone and Apple Watch: $14.99/mo
2) Trelawear Caregroup ONLY Help Calls: $9.99/mo
3) Trelawear Caregroup + 24/7 Monitor Help Calls: $19.99/mo
Australia connectivity subscriptions:
1) 24/7 Monitoring for iPhone and Apple Watch: $30.99 AUD/mo
2) Trelawear or Talius Caregroup ONLY Help Calls: $11.99 AUD/mo
3) Trelawear or Talius Caregroup + 24/7 Monitor Help Calls: $30.99 AUD/mo
Subscription details:
Your Subscription Service starts when it is activated through the FallCall Lite App. Service will remain in effect for a minimum of one (1) month from the date of activation after which it may be terminated by either you or FallCall Solutions for any reason. Subscriptions will automatically renew unless canceled within 24-hours before the end of the current period. You can cancel anytime with your iTunes account settings. Any unused portion of a free trial will be forfeited if you purchase a subscription.
For more information, see "Terms of Service" for details: https://www.fallcall.com/Docs/FallCallLite-Terms-and-Conditions
*Trelawear connected jewelry available at Trelawear.com
**Talius connected jewelry and pendants available at www.talius.com.au
***As with all location-based services, it may not always be possible to determine your location. Multi-level buildings, parking garages, & even dense urban areas can make it difficult for satellites and cell phone towers to locate your exact location. FallCall Lite is intended for use only in the 50 United States.
FallCall lite is not a replacement for 9-1-1. If 9-1-1 is necessary, FallCall Solutions recommends contacting 9-1-1 directly.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by FallCall Solutions is under license. Other trademarks and trade names are those of their respective owners.
What’s New
Version 5.2.2
New innovations in partnership with Kwikset, the leader in residential security (Available in US Market Only)
• Emergency "Kwik-Unlock"-Pair with Kwikset Halo Lock app to unlock your door when an ambulance is dispatched
• Reduce delayed entries or forced entry in false alarms
• "Shake-to-Unlock"-Open FallCall app and shake your iPhone to unlock your door
• New connected jewelry images
Ratings and Reviews
Great Support
Terrific support whenever anything arises. Among the very best I’ve ever experienced!
Promising, but…
Was intrigued by positive reviews, but when we tried to set up the caregivers circle, encountered a number of bugs. First, the tests did not consistently reach all five members of the circle, which does not build confidence in an actual emergency. Second, there was no way to modify how alerts are prioritized, for example, ensuring they are seen when a caregiver is on a call and doesn’t have the app open. Hopefully, future versions can address these issues, as without these fixes it is not an ideal solution.
Developer Response ,
We apologize for any frustrations you have encountered. From our side, we can see that all notifications are being sent out to Care Groups for every Help Call. Cellular/WiFi/Bluetooth signals in addition to the operating system will dictate when and how they are received. As far as Notifications being received during Phone Calls, this is again directed by the operating system. We appreciate the feedback and will continue to brainstorm ways to deliver reliable notifications within the frameworks that we are given as iOS developers.
Wanted it to work
Really really wanted this app to work but I can't seem to get it to work properly with my Apple Watch. It also notifies my caregiver if I cancel a call - do not like that feature.
It's gone until they do some upgrades.
Developer Response ,
We apologize that you had a frustrating experience. Regarding the cancel call feature, that was a requested feature from a variety of Caregivers as evidence that their connected Elder is using the app. Although we try to design for the masses, perhaps the feature can be turned off with a toggle switch in settings. We thank you for the feedback.
App Privacy
The developer, FallCall Solutions, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- FallCall Solutions, LLC
- Size
- 80.1 MB
- Category
- Health & Fitness
- Compatibility
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- iPhone
- Requires iOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Apple Watch
- Requires watchOS 6.4 or later.
- Languages
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English
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2024 FallCall Solutions, LLC
- Price
- Free
- In-App Purchases
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- Central Monitor Subscription $14.99
- Trelawear Monitor Subscription $19.99
- Trelawear CareGrp Subscription $9.99
- Trelawear Monitor Subscription $99.99
- Central Monitor Subscription $74.99
- Two Pendants CG Only-1 month $14.99
- Two Pendants Monitor-6 month $124.99
- Two Pendants CG Only-6 month $74.99
- FC/Talius Pend Monitor-6 month $99.99
- Two Pendants Monitor-1 month $24.99
Supports
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Siri
Get things done within this app using just your voice.