T-Mobile FamilyMode 4+

Yay they fixed it!

All the problems I listed below have been resolved from the time of its first release:

If they spent more time and development on its function rather than its packaging they’d be on to something here.

When I first bought both the plan and the home base a couple of weeks ago I almost returned it the next day because the management app was deleted from the App Store for unanswered reasons. I was told to use the management web portal, which I could not find or access on my t-mobile.

A week or more later, while lugging the base around with the intention to return it, I searched for answers on whether this product would be supported or not going forward and found the app was back so I downloaded it and gave it and the base a try.

As of now I still cannot login directly with the app. I continue to get the message “The App is experiencing difficulties. Login using T-Mobile’s App optimized web page.” It loads it in the app and I can login. More frustrating is that my login is not preserved and I’m forced to manually login twice every time and login even when I switch away from the app and back to it.

I can go on because there’s more issues but I’m out of time for now...

Developer Response ,

We really want you to have a better experience with the app. You should uninstall/reinstall it then give it another shot. For more, please contact us so we can resolve this: https://support.t-mobile.com/community/contact-us

This app is a God send

I have always been struggling with control. Control of my life and health, control of my kids lives and health. What I should or shouldn’t do, what’s best. I’ve recently gone through so many changes and transitions, and this app has allowed me to check myself. What am I really trying to control and why. I love my son and all I wanted to do was teach him about life and it’s a constant lesson everyday. This app originally brought me a sense of relief in the thought that it would solve all my problems with trust in my son, then when I found out that I can NOT control things, or remembered that I can not, I gave up trying to make sure it was on his phone, I gave up the trust I thought I had, I was a lost soul. I had to make the change in me. I had to be the example. I learned everything I know from watching others, listening to others, sponging off of others. My kids are the fruit of my tree. They need me to be a good example. Not just for them but for the world. In all things that I do, I need to do them with good intent, with love and kindness. I put my faith in God because I know he loves me. I know he watches and listens to me. I’ve seen miracles, and I know that a change is here, and I have a purpose and my kids have a purpose, and we will live it everyday with love and patience in our hearts. I want that for the world, so we do not have to rely on apps like this AMAZING app 🧡🧡. Thank you for helping me in a time where I was lost.
-Andie

New FamilyMode is awesome!!!

Was using Life360 previously but canceled after I was informed they sold user data. The new FamilyMode has everything Life360 has and more. And they don't sell your data! The new location features are great. You can track your entire family and see them move from one location to the next in real-time. You can also see their location history and see a complete timeline of events. Also has unlimited safety alerts. So you get an alert when your kid leaves an area you specify such as school, home, etc. Pausing the internet is a great feature when your kid can't put their device down. It lets parents take back some power. Additional parental control features are improved and a must for any parent who wants to make sure their kid is viewing age-appropriate content. You can also add an optional home base unit if you want to pause devices on the wifi network such as an Xbox or other consoles. Overall, it's the best combo of parental controls and location services on the market. A no-brainer for any parent.