Lyca Mobile US 4+

If you are struggling in canceling auto-renew, port out your number to another provider!! To port out you need your account number and transfer pin! Call 612 and ask for those details but don't say that it is for port out because they will slow down the process!! You can also cancel your credit card (say it is lost or stolen) because there is no way to remove this info from the app! Good luck to everyone!

Attention everyone, this service is impossible to cancel!! You will need to cancel your credit card! Doesn't matter if you call, try the app, or any other alternative. The auto-renewal will stay on and the cancellation won't work! I have a reference number confirming my cancellation and I’m still being charged. Don't go for it if you don't like auto-renew.

I had to call them every month to cancel one auto renewal for 10$ and they kept telling me there’s no 10$ plan on my account and I had all the text messages and ticked number for the confirmation of cancellation from the customer service , one of the girls said that whatever you choose to renew on the app it’s doesn’t show on the account when you call them for help and yes indeed you cannot cancel yourself using Lyca app any auto renewal.
I never got a refound for all the money and I had to call every month (for 6 months) to request cancellation of 10$ o and activate another plan .
Lost time money and nerves with them , not professional at all .

Customer service will literally hang up making you call back 5 times before someone is willing to talk to you. And occasionally you’ll get someone actually nice and helpful. Most of the times you get someone who just says they can’t do it and brushes you off. And when you finally had enough and want to switch, you HAVE to call customer service for your pin and account number. And they won’t give it to you unless you pay for another month of service that you don’t want with them.
I refuse to ever use this company again and I’d rather get a new number than give them another penny