Rogue Credit Union 4+

Wasn’t even able to access the system. Changed our passwords from the previous version and instructed to use the last six digits of our social security number then was told that was wrong and was locked out. Had no one available on the weekend to unlock the account and couldn’t even leave a message. First time I’ve been disappointed with Rogue but I’m majorly not happy with not being able to access my accounts! And I can’t even leave ZERO stars which is what I prefer to leave.

I used to love using the rogue app, but it seems that ever since they did their most recent update, the app is near useless. It won’t show you pending charges, there is major lag, the due dates on personal loans no longer change when the payment is made, mobile deposit is unavailable 99% of the time and feels almost sketchy to use now. I don’t know who did what or what happened, but if you use this app, don’t rely on it unless you’re also keeping track of your finances manually elsewhere... I’ve even tried to get tech support and all of a sudden nobody is ever available to chat. I tried 6 times in one day and finally gave up. Such a bummer.

I’ve been a member of 6 other credit unions over my lifetime. My experiences with Rogue have convinced me this one is the best. The way it is run / managed proves it is a community oriented business. Members are rewarded in so many ways. They reward those who save and make it easier to do it daily. They were very involved in supporting the whole community, not just the members during the COVID-19 crisis for more than 2 years. The employees are always polite, helpful and cheerful.
Thank you ROGUE CU! You have my vote, for #1!!