WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

A simple tool for businesses to talk to their customers. — WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

What’s New

Version 24.6.77

• You can instantly record and send video messages in chats. Long press the camera next to the text field in chat to get started
• You can quick forward/rewind by double tapping the edge of a video
• New design for the attachment tray in chat


These features will roll out over the coming weeks. Thanks for using WhatsApp!

Ratings and Reviews

4.7 out of 5
809.7K Ratings

809.7K Ratings

Tax Business Owner ,

iPad Compatibility

I sincerely love WhatsApp Business because with this app I could assigned a telephone number to my business and separate my personal number from it. It’s so genuinely designed for businesses with all the features you can apply it on your account; like: arrange chats, assign labels for easy follow ups, quick replies, have available business hours for your possible clientele! It’s amazing!

I would love it even more, if WhatsApp Inc., could have WhatsApp Business compatible with iPad, because a great volume of businesses have an iPad for their daily business operation's. It could work with WiFi Only iPad’s and also with the iPad’s that work with cellular connection. It would be a tremendous great opportunity to continue with the growth of WABusiness downloads with a next update making it available and compatible for iPad.

Vk Carib Groceries ,

It would be nice to have these fixes

I love the app….. but it needs some changes. As business owners it would be great to give the customers the option to make changes to their cart after we (Business owner) made changes to their order. Example: One of my customers placed an order and sent in their request. After updating and add custom orders, I sent it back to them. The customer then change their mind and want to now add more items to their cart. Surprisingly they can’t undo their order. We would like the option for them to make changes to their order before placing their order. Please see this!!!! I would also love if we could get to add a item within a Collection AFTER we create it. Not add an item then create a Collection. AND!!!!!! have an option within the ADD ITEM where we could select the ALREADY CREATED Collection!!!!!! I AM USING THIS APP FOR MY SMALL GROCERY STORE AND ITS BEEN GREAT. IF THESE BUGS CAN’T BE FIXED THEN TELEGRAM WILL TAKE OVER BECAUSE THEY ALREADY HAVE THESE FEATURES. PLUS MORE!!!

Alexander Buchelli ,

Nice! But Could Be Better…

Whatsapp business is a great app to have a more effective and efficient interaction with a potential client, and even though it gets the job done…it could be better.

Here are a few ideas:

-Search bar for the catalog (from both ends; client and business owner). This would help do business on this app in so many ways, and truly make life easier for not just the client, but also the business to have quick access to everything already registered.

-Tags for products. Something similar to the tags for contacts; a few optional tags that would help not only with the 1st idea, but also could be useful to sort the catalog (similar to the contacts feature).

-Option for client to see ALL catalogs at a quick glance (similar to the already existing feature for the business side). It would also be immensely useful for the client to be able to get a quick idea what type of products are being sold by the business and could really help accelerate the interaction process.

-AND lastly… The ability to share individual products from the catalog page. (As a client and business owner). This would make it to where potential clients and even the owner could share a specific product with someone and or in groups or etc. Maybe even something similar to the feature of the cart and the ability to share in other chats.

Other than that, the app is great.
4/5… for now…

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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