Fabletics: Premium Activewear 4+

Hi!! I’m an avid lover of fabletics - the system, once you’re in, is really a fun shopping experience with lots to look forward to. I’ve always received great customer service when I make returns. BUT the reason I wanted to write a review was really to suggest what I want fabletics to do more of: make clothes that are SUPER comfortable, but are still able to be worn to work. I think once the pandemic stabilizes and people start going back to work, people are going to want really comfortable “stay at home” kind of clothes that will actually look good at work. Of course, keep making your fantastic athletic leggings, but also begin working on a way to bring that kind of technology (sweat wicking, UPF, curve hugging, super cute cuts and fabrics) to clothing that I can also wear to work once I go back. That’s certainly the kind of clothes I am looking to buy, and I would love to buy them from fabletics as one of my most trusted brands. I think the sporty/ athletic, body loving women that fabletics caters to would enjoy fabletics empowering them with work clothes too! Maybe even things that can be worn to work and that can also be worn at the gym!! Anyway; TLDR: please make comfortable, cute, athletic clothes that can also be worn to work for when we go back to work! And, for the people that have to go to work now (thank you essential workers)!

Thank you for your remarkable review! We sincerely appreciate it and it makes us happy to know that you are satisfied with the styles, quality, and services that we provide to our members. We are always looking for ways to better our items, and your feedback is an invaluable part of that process Please do not hesitate to share your thoughts and feedback with us at any time. -Ivy

I have literally never written a bad review in my life, but this is the one exception. I originally signed up to get the 2/24$ shorts, and skipped my first month but I didn’t completely cancel the membership, which is my fault I suppose, but I didn’t get an email reminding me of an upcoming fee, and I was charged 50$ for my “monthly membership fee” without any prior notice. I think the idea of paying 50$ a month for a clothing membership, especially one that I never want to shop at again besides buying the original 2/24$ shorts, does not make sense, (also the shorts were not even 70$ quality, the prices are outrageous and probably made so high to entice people into signing up for the pointless “VIP Program”). It was extremely difficult to cancel, I had to scroll down all the way to the bottom of the website and click through various links just to cancel—not simple or easy like they said. They literally spam you with “deals” so I don’t even bother to check the emails, the only email regarding the “VIP” status was an email AFTER they had charged me 50$ that said i’ve unlocked membership credit, and it says in small print at the very bottom that I can cancel if I want. Obviously I want to! It’s a drain on my bank account, and the quality is not 70$ worth. They bank on people forgetting to cancel their memberships, which is morally wrong on so many levels. I would not recommend this website or app to anyone, it’s honestly a huge scam.

We have every desire to address your needs and provide the best solution available to resolve our members' concerns as soon as possible. If you ever need anything, let us know! We’re available 24/7 by phone at 844-322-5384 and Live Chat from 6 am - 6 pm (PST) 7 days a week. -Ivy

A big problem is adding items to my wish list & reviewing them afterwards. The items don’t always appear to me in the order of when you last added it to your wish list. Then, if I click on a product, and wish to go back to the same spot I was at previously on my wish list, it brings me all the way to the top of my wish list. Imagine how annoying that is when you’re trying to get to the bottom of your long wish list. You click back and instead of the same spot you were just at, you now have to keep having to scroll all the way to the bottom over and over and over again and as you’re scrolling, it takes time for the items to load each time. It takes forever! The wish list feature is very important to me, so I can save items I want to keep tabs on for the future if I don’t decide to get them at that time. The prices you see also don’t reflect on the wish list either. You’d need to click on each individual item to see what it really is, which brings me back to the issue of having to keep scrolling over and over, because it always brings you back to the top of the wish list instead of your spot.

Thanks for this feedback! I’ll pass it along to our teams so we can address the issue. -Ivy