Cisco dCloud Contact Center 4+

Cisco

    • Free

Screenshots

Description

Cisco dCloud provides Customers, Partners and Cisco Employees with a way to experience Cisco Solutions. This Mobile App will serve as an entry point & augment our Contact Center demonstration & lab solutions. Users of the mobile application will be able to move data into the demonstration environment (Mock Data). This mobile application will be synced with a mobile manager server within the demonstration environment and will only be used in conjunction with scheduled content available on the Cisco dCloud Platform.

The Cisco dCloud Contact Center mobile app helps you deliver more effective Contact Center demos. It provides the following capabilities:
1) Integrate the mobile channel into the Contact Center demonstration environment
2) Push mock data into the demonstration for a more realistic customer experience
3) Select your vertical for the demonstration (i.e. Retails, Finance, Healthcare, etc.)
4) Receive push notifications from the Contact Center agent

What’s New

Version 1.1

Misc. improvements and fixes.

App Privacy

The developer, Cisco, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

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