Blue Element Mobile IL 4+

Name: Blue Element Mobile IL
Rating: 2.2 (13 reviews)
Author: Trustmark Health Benefits, Inc.

Trustmark Health Benefits, Inc.

Designed for iPad

- 2.2 • 13 Ratings

- Free

Description

With Blue Element Mobile IL, you can use your mobile phone or tablet to access the information you need the most while you’re on the go!

· See your deductible and out-of-pocket maximum

· Show your ID card to providers

· View claims status

· Access other important benefits information

· Find a doctor

· Contact Customer Service

This app is intended for use by certain Blue Cross and Blue Shield of Illinois members.

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Blue Cross and Blue Shield of Illinois has contracted with CoreSource, Inc., an independent company, third-party administrator and host of the Blue Element℠ portal, to provide benefit administration services for Blue Cross and Blue Shield of Illinois.

Jul 25, 2023

Version 5.1

UI Updates & Bug Fixes

2.2 out of 5

13 Ratings

Errors

Attempting to use the cost estimator or attempting to find a provider only results in error messages on mobile.

It’s been fixed!

I’m pleasantly surprised this app is working now and I got a response from the app developer not too long after leaving a negative review. Provider search works and however it could be a little better optimized for mobile screen sizes but overall it does what it needs to do. Thank you for fixing this!

I am sorry you were experiencing an issue using the find a provider feature on the mobile app. I just wanted to reach out to you to let you know this issue has been resolved. If you are still experiencing an issue, please reach out to me at MobileHB@trustmarkbenefits.com. Sincerely, Kylene N.

BUGS

I can’t even access my account with this. I reset my password, wouldn’t work. Deleted app & downloaded it again. Still nothing.

I would love to help resolve this issue for you, but need some additional information. Can you send me the userID and email address associated with your account so I can look into this issue further? Please send to: MobileHB@trustmarkbenefits.com. Sincerely, Kylene

The developer, Trustmark Health Benefits, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.