MagellanTV Documentaries 12+

FFW & RW are such a hassle

I’m watching it on my iPad and if I stop watching and restart the show; it just restart from the beginning. If i fast forward ; I have to guess where I was before and just move the dot instead of having an image of where in the show I am while moving forward or backwards. It will be ideal if you add button for us to do so, if they can add a 15 second forward or backwards button. And for the app to open at the shows you are currently watching where you left off…. Not at the beginning. I love the shows… but not a Danny of the app at least of the iPad

Developer Response ,

We appreciate your feedback. We recognized the bug impacting the app saving your last viewing session, and this is fixed. The app should start a partially watched film where you last left it now. We're sorry for that inconvenience. We're working on the quick FF/RW feature now, and hope to have that for our members soon.

Kind of unaccessible app.

I know this will not affect most users. As a blind person who enjoys documentaries, this app is sort of unaccessible. I use voiceover to navigate my screen. While searching for a documentary to enjoy under the. Category tab every category is labeled as button. I don’t know what that means. In order for me to understand what category I am in. I have to select the “button“ and then swipe down to a documentary. I can’t read the documentary title using voiceover. It only tells me how long the documentary is. In order for me to know the title of this documentary and get an idea of what I’m about to listen to I have to click on the length of time that is shown to me in order to even read the title and get a description. It’s very time consuming, and I actually don’t know what all categories are available to me. They are all titled “button“. I do enjoy the app after spending 15 minutes just trying to figure out what “button means“ and what’s behind the time card but it’s actually kind of frustrating. I don’t think I’m going to continue paying for a sort of accessible app. I really wish I could’ve loved this app.

Developer Response ,

We appreciate your feedback. The voiceover feature is in development now. Please reach out to us at connect@magellantv.com so we can get your feedback on the new build when it's released.

iPhone Airplay users: BEWARE (no subtitles)

First, I want to thank the Magellan customer service rep (Nancy) for her courtesy and professionalism. A full refund was granted along with the promise of a subscription extension had the technical problem been solved.

If you are like me, away from home for a long period of time, caretaking for elderly loved ones, without Wifi, but relying exclusively on an iPhone and an excellent-performance Unlimited 4G wireless plan...then Magellan might not be for you.

You’re fine if you choose to watch everything on your iPhone screen; subtitles display if you request them. But if you attempt to Airplay (via Apple’s Lightning-to-Digital adapter and an HDMI cable), you won’t ever see subtitles. (You’re fine with Airplay if video and audio w/o subtitles meets your needs.)

It was explained that lack of subtitles using Airplay is a limitation imposed by one of Magellan’s technical partners, and there is no estimated fix time.

As I explained in an earlier review, I’ve used about two dozen iPhone streaming apps, and nearly all of them support Airplay (key exceptions being ESPN and Peacock). But Magellan is the ONLY app supporting Airplay that doesn’t support subtitles via Airplay. One might guess that Magellan’s subtitling support is something fancier than most apps, of marginal value, that cause the bigger problem encountered here.