Dialed | Business Phone Number 4+

Got (Some of) Job Done, Time to Retire

When I originally got this app, I was excited for for getting to separate my work and home life by having a work number. I also enjoyed that there was a feature to let certain contacts bypass your do not disturb if you set them up that way.

Using the app was straightforward. My main issues is that calls would randomly drop and some of my texts wouldn’t send which definitely impacted some of my work projects but I thought with time the app would get better. After 2 months it wasn’t getting better so I started slowly transitioning all my work contacts to my personal phone and slowly detransition from this app. The nail on the coffin was the newest update where you had to register your business. I did try but it was asking for things that a lower level employee wouldn’t know so it is time to retire the app. I think the features of the app was great but weren’t very utilized due to not actually being able to connect with coworkers and clients through calls or text. I hope in the near future this app will be better and maybe I can reconsider downloading it.

UPDATE: Support Team Top Notch

Not sure if my other review will show up or not, I expected just to update it but I don’t see it.

My initial experience wasn’t great, as the app was not working and wouldn’t even let me login.

I reached out to the support team immediately, and within two hours they pushed an update through and fixed whatever “bug” that was causing the challenge.

Once I logged in, everything functioned properly, got my number, and now testing. Really hoping this app will be the one, for years to come.

SO… not a great start, app-wise, HOWEVER, the support team showed up strong and fast and has given me hope that any tech challenges will be addressed and resolved quickly. 💪

Developer Response ,

Thank you so much for the thoughtful review. We're so glad our support and engineering team were able to help you out so quickly. We hope you enjoy Dialed!

Ported out✌️

I’ve been using the dialed app now for two years and it’s hit or miss. I am small salon and I’ve been using this as my business line. You cannot send any videos, and the photos are cropped so you better be sure what you want your client to see will fit into an IG size square. Sometimes I or my client would not see responses, just black screens. I did enjoy the auto response feature. I was OK with some of the glitchy features because of the price point for a yearly subscription. However, now that it wants business information registration to let me use the app that is a no go for me. I don’t feel safe giving that information to an app. I really did not want to lose my number and luckily I was able to port it to AT&T. Customer service for dialed is usually through email only and takes several days but they are helpful when you can get a hold of them.

Developer Response ,

Hi Amiee, With the recent update it looks like you were able to get back into your account and everything is working again. We hope you'll reconsider your review.