RetroViewer 12+

Worked great the first time I used it however ever since the first time the app now will not connect to online servers and allow me to purchase any reels I make. I have deleted the app and reinstalled, I have turned off wifi on my phone as well as reset the router. I have also tried using my data to connect and restarted my phone. No matter what I have done no option has worked. This is very frustrating.

When the website kept freezing up, I downloaded the app. It is worse than not having an app. It will not do anything. It opens and says there’s an update, but there is none. Then it goes to a page that says it’s to build a reel, but there isn’t anything that can be done there. The basic outline graphic of a reel appears, but no buttons work, no links, not even the “back arrow” will do anything. After restarting my iPad, removing and reinstalling, everything that normally fixes app issues — it still does nothing. I’m fairly sure it’s not spyware or otherwise compromising my system, but some of the red flags are there. I’ve never left a 1-star review, but this was really the most useless download I’ve ever had in 20 years of being an Apple user.

I bought a RetroViewer & reel as a gift last year, and it was excellent. I started to make 6 more reels this year, and have not been able to get a single one completed & ordered after 2 weeks of trying daily on the website and now the app. Frustrating, and really disappointing.

I bought this as a Xmas gift for my boyfriend and it turned out awesome! Creating a reel is easy. Yes, you can only access the moments folder but that wasn’t a problem for me. I made two reels and bought a viewer. Cost was reasonable but shipping was unexpectedly pricey! Adding the second reel on the app is tricky (but doable) so I actually placed two orders accidentally. I emailed them and they worked with me to combine the orders so I didn’t have to pay shipping twice. Excellent customer service!