Travelers Photo Capture Auto 4+

This app made a stressful situation SO much easier! I kinda avoided doing it because so many apps annoy me, lol, but once I did it I felt exceptionally silly for having put it off! Super-easy to use, this app leads you through a very simple process that documents your car’s damage. Have been super-impressed with Traveler’s handling of my accident, from the very beginning on. Love me some Traveler’s!!!

I’m an app programmer myself so I’m not someone who’s not savvy. I couldn’t get the VIN to scan so I just entered the number, which came back as invalid, so I clicked Next and the next screen gave me the option to take photos. Why wasn’t that option made available instead of scanning in the first place? Then when taking a video I initially disabled the microphone and started recording, and then decided I wanted to record my voice. I had no option to go back and enable my microphone. In fact there were no “back” buttons at all. Very frustrating!

The app is not horrible it is just not intuitive. Every picture I took said it was blurry and did I want to retake it or use the blurry one? This went on with every picture I took so I used what the app indicated was blurry. One of the things it kept asking me for was the actual vin # barcode that the app indicated was on the inner driver side door of my 2022 GMC pickup. There was no barcode or vin # on the inside of the driver door. There was a vin # between the driver side front and back doors but you couldn’t take a pic of it. Lastly upon review, I could see all of the pics I took and not a single one of them were blurry.