SunRail 4+

I’ve always like using this app. Was really helpful to look up the train schedule and reload my SunPass card. Lately the app has been a total mess, unable to open. Each time I click on the app it starts to load and then crash every time.

As much as I always liked the sun rail today, it was a very bad experience I decided to bring in my parents to use and teach them how to use the SunRail mind you these are older people. So everything went very well until the very end when we were about to get off and there was an older lady trying to get down from the second floor we had to wait few seconds, so as we were going to exit the train, they put it in out of service mode in Debary and the door shut right on my mom‘s leg, which caused her a big bruise. My mom is 73 years old and obviously this is not good for an older lady. If it would’ve been the other lady, that was a lot smaller and fragile she would’ve gotten really hurt. Where is the security procedure in this train? you have 30 seconds to get off the train
???? You need to have some Saftey procedure before someone gets hurt.

Overall, I have found this app to be quite useful. I like the trip planner and The ability to see how much my ride will cost before I take it. I am blind, and have found the schedule to be not very user-friendly. In addition, it would be more helpful if there was a list of connections and a list of common activities for each station. The links connection map is not very accessible to blind users.