BP Health 4+

Upon purchasing our new blood pressure monitor, both my husband and I were excited to use the sync feature and no longer have to write it down.

My husbands Samsung phone worked flawlessly, however my Apple 7 plus did not. The monitor would freeze whenever I tried to sync.

I emailed the support email for help. Enter Matt. He tried everything that he could think of to fix my issue, but to no avail. We finally left it that they would work on this issue and that he would personally let me know when the issue was resolved.

I have been very lax in reading my personal email since before Thanksgiving. Today while cleaning out my email box, I found an email that he wrote to me
Almost 2 months ago, telling me that the issue was corrected!!! I immediately went to the App Store to make sure I had the latest BP Health and when I got home, I took my blood pressure..... IT SYNCED!!!!!!
I was in tech support almost my entire working career and it is very difficult in this day and age to find good and caring support people. Matt is one of the GOOD ONES!! Anyone that has worked with software knows that bugs happen— even the best have issues at times. But I can’t say enough good about his service.
This an awesome app and I highly recommend using it!! It gets an A++++++++++ in my book!

I was excited for the new BP cuff and app. It takes readings and syncs well, albeit very confusing on the order of operations with how to take and sync readings at first. I am rather tech savvy, so I feel bad for a novice.

However that’s where any ease of use or features end. If you try and add a note on a reading, the keyboard will not minimize so you can tap the “save” button at the bottom. I was able to select the text and copy, because I didn’t want to retype the note repeatedly when experimenting with workarounds to save the note, and that action accidentally dropped the keyboard down when tapping “copy”.

The reminders can only be used if you have a lot of time to guess at what you are tapping on since times are only chosen from a selector which is completely blank. I mean it works mechanically in as much as letting you select A time, but the digits are invisible so you don’t know WHICH times are being selected until you hit confirm. So you have to cancel and try again, or just give up and use another app.

Finally, since I gave up trying to use any other features, the help button has no feedback feature to let them know their app is broken, so I have to leave a review in an attempt to communicate their failure, this amplifying the fail.

Use another app / cuff if you want features. If you just want to sync and record readings, sure it’s ok.

This app does basically what I need it to do, but it does not show my data in chronological order. For example, it jumps around from 7:00 pm to 1:00 am and then to 1:00 pm, for readings within one calendar date. It seems to be sometimes mixing up the time readings were imported to the phone with the date/time of the actual readings on the BP device.

Secondly, the “export” option will create invalid data files if you have commas in your “comments”. I use comments to record, for example, “after brisk walk, 1.25 miles, 93F”. CSV means “comma-separated values.” The CSV file will not be read correctly in other apps (like Excel) because using commas within a field (without proper handling) makes it non-compliant.

It would make sense to prevent commas from being used in comments.

Synchronization works fine for me and my iPhone 13 Pro Max.

I appreciate Walgreens creating a basic app that does not try to show you commercials, push other products, etc.

The hardware is great. It seems to be correctly identifying irregular heart rhythm. This is extremely important for my health.