iTech Wearables 2019 4+

I like the watch for the most part. It counts my steps and syncs to the app good which is what I bought it for. My biggest pet peeve is that I can’t see the screen in the sunlight. Some other things I don’t like about it is: the history is not the greatest at saving or reviewing and not all my text messages come to the watch.

Hi Rockie! Thank you for leaving us a review and we are very sorry about your concerns. Please make sure that your mobile device is locked, so the messages would come to your watch first instead to your phone. As for data, please make sure that you are transferring your collected data to your watch before 12 MN, as the watch will reset to another day and your previous day data will be erased. Lastly, for the brightness concern, I will have this forwarded to the Product Team for their review. Thank you very much.

The watch app won’t even open. Super Disappointed I was so excited to buy 2 for Christmas and when I sat down to set it up for my mother on Christmas it doesn’t even work!! I’m so Embarrassed and don’t recommend or will be buying anything with this brand. Like I Mentioned I bought 2 and I won’t be giving the Second one away and very upset because I bought them months before Christmas.. I don’t understand why they will even sell them in the stores knowing they do not work because there’s many reviews about it. I wish I would of look into them before buying the watches from Walmart. I give this watch/app a 0 Rate!!

Hi Cris! We're sorry for such inconvenience. Please reinstall the app. If this won't work, please email us at reviews@wearables.com, so we can offer a solution. Thank you very much.

At first the app was great, but then I started having a problem. Every time I’d sync my data to health itd double or triple . For example, say I did 5000 steps. I go onto the app twice. Health displays my amount of steps as 10,000. I tried multiple device settings, such as factory resetting the watch and clearing mobile data, and I even tried deleting and redownloading the app which leads me to my next problem.
Now, because I deleted the app and redownloaded it, the app will not open. It seems like a lot of your users have this problem, and I would appreciate a solution.

Hi there! Thank you for leaving us a review. As for the app crashing issue, this has been fixed by our Tech Team and will go live by the end of the week. As for your other issue about the steps data, please email us at reviews@itechwearables.com, so we can assist you resolve this. Thank you very much.