Flip.shop 12+

Great idea

I love the concept of the app. There’s a wide variety of styles that I’d love to add to my closet (I do wish that they might eventually add shoes and maybe jewelry). The main reason for three stars though, is that when I tried to make my first purchase they tried to charge it to my credit card THREE TIMES (NOW FOUR) even though I had the credits in my account for the order (I had put a hold on my credit card for a different reason so each charge was declined). After the first charge, I spoke to their support team (which has been extremely helpful answering all of my questions since I got the app) and I was told that it was just a system issue that would be fixed the next morning. However I received another notification of an attempted charge later that night. I gave it another day or two, but received yet another notification of an attempted charge (these notifications are from my credit card company, not Flip. I did not receive anything from Flip telling me that they were attempting to charge me +$200 for the order.) I thought it was taken care of this morning since the credits were deducted from my account and I was free to order another box, but I actually just got another notification of an attempted charge while writing this review. Now considering just deleting the app altogether if I can take my credit card off the account. Great concept, but be careful...

Developer Response ,

Hi Erin - Thank you for taking the time to leave a review, as a 3-month old company we appreciate any and all feedback from our customers so we are aware of any issues users might be experiencing. I chatted with our customer service team and we were able to identify the issue you were experiencing. Unfortunately, there was a glitch in our system that affected some users this past week that was charging cards instead of puling for credits. We were able to successfully fix your account, but if you do not see this on your account, please reach out to us at WeCare@FlipFit.com Our developers are currently working on this issue so it does not happen again. Also, I am happy to share that we have additional items such as accessories hitting the app very soon!

Amazing

I found this app yesterday when searching for an about face makeup product that’s constantly sold out on Halsey’s website and Ulta. It popped right up when I typed it into safari. I immediately went to purchase it because I’d been wanting the color for months, and I was very surprised and confused to see that it was only $12 total (normally a $16 product plus shipping.) I did minimal research and looked up the reviews on this app to make sure it wasn’t a scam and placed my order with a nervous feeling in my chest. I was suspicious bc the product is always sold out, hardly ever on sale and I had never even heard of this platform before. Turns out the app starts you with 30% off your first order (I believe?) The order has shipped already as promised and I am very very excited to continue to use this app in the future (if my order arrives without any issues.) It is basically like tiktok with purpose. You watch clips that people make reviewing products that they ordered and you earn credit by voting on the videos that others post. The credit is put towards any products that you order off the app in the future (up to 30% off.) I believe you can also earn credit if you choose to post a review video yourself. Such a good idea and for somebody like myself who’s constantly low on cash it’s very convenient!!

Developer Response ,

We're so glad you're enjoying the Flip experience and we appreciate such positive feedback! Thank you for your review!!

Absolutely would recommend

Great idea! You vote on people’s photos and earn credits that can then be applied to clothing from the app. You can earn credits fairly fast too. You choose items you’d want and they go into a closet. A stylist chooses items from your closet it curate your box. I haven’t bought jeans in YEARS because they never fit me right. For the first time in a very long time I found jeans that fit perfectly and I didn’t even have to search for them in a busy store. My stylist is amazing and chose the best items from my closet. Amazing quality clothing as well as SUPER cute and fashionable.
My reasoning for 4 stars is that the prices tend to be on the higher side. But when I say that spending $90 on a pair of jeans that actually fit and fit perfectly is totally worth it I’m not lying. Again, excellent quality and I didn’t have to go to a busy store and try on 20 pairs before finding an ok pair. I personally applied my credits and kept 2 items from my first box but I cannot wait to get another box and spurge on myself a little and probably keep the whole thing :) I know it would be worth it anyway. Hoping to maybe see some jewelry and shoes added to the mix at some point too.