MUZZY BBC 4+

Lots of Room for Improvement

I had no problem using this app. You can get the print-outs and supplemental material on their website. On that point, those materials are not that great, especially not for children. They should have created something a little more interactive, or an additional app. Also, you cant use Google Home to view it on your large screen. Lastly, the story line is a bit weird and maybe not altogether appropriate for children. The villain has a fixation with the princess even after she is married; he kidnaps her baby and several episodes are about the parents and grandparents searching for the baby.

Crap

I wish I would have read other peoples reviews before purchasing the two-year program. Upon signing up you are given a login/password. However, the login/password that they gave me don’t work - so there is no way to access the program on any apps (there is also no way to change or recover your password ). I have tried emailing the company and no one responds. I’ve tried calling to cancel - and again no one responds. Muzzy is a great program - but the way this is set up, this really is a scam.
6 month update: WAY too little content for the amount that you pay and the app for some reason constantly locks me out and the password never works on the app even though it works on the desktop website. All in all, worst purchase I made this year. Save your money.

Developer Response ,

I am so sorry that you had such a poor experience with Muzzy. Feel free to email us at customerservice@growingmindsmedia.com and perhaps we can issue you a refund due to your poor experience.

Very scared I won’t get my money back

I’m getting very scared and concerned after reading multiple reviews and trying to get in touch with customer service that I am not gonna be able to cancel or get my refund for this. I have emailed customer service and called which no one answers. I have also tried the chat function on the website and in the middle of the day during a normal work week they say that these aren’t normal business hours. I look up the business on Google and it says the facility is closed. I am getting extremely concerned and wish to be contacted immediately! Other phone numbers aren’t working, links to cancel my subscription don’t work, the list goes on!