RCI Member App 4+

Just skimming the most recent reviews tells you all you need to know. The app is so sloooow you think it is locked up. Lots of nice pictures to look at, as long as you don’t actually want to DO anything. Searching is a joke. This iOS app doesn’t work on an iPhone! Trying to deposit is like pulling teeth. They ask you all kinds of details you couldn’t possibly know, about a resort/week you have already deposited multiple times in the past. Good grief. Do they do any user testing at all? Was this written and maintained by first year interns? What company doesn’t allow special characters in their passwords? Why does logging in to the app not accept a new password just set through their password reset process? Are there really NO properties on St. Thomas? I regret renewing our RCI membership. You can’t even search resorts if you don’t deposit a week first! Talk about a way to turn off members! Seems like the best way generate business would be to show what you’ve got! Nope, not RCI!

Sadly, my title says it all. This app is Slow to load, slow to return results if at all, poor search capabilities and generally buggy. Searches leave me with a blank no results screen all too frequently. I’d seriously consider scrapping this version and starting from scratch with a different lead developer. As a new member of RCI this app is woefully unimpressive and moreover it’s proven useless in my efforts to find a vacation destination. All I want to do is find availability in the specific City I’m seeking to visit, not entire regions. Cities such as NYC, but you force me to search an entire region. I have since deleted this app freeing up valuable space. Frustratingly, I made the move the website which is only marginally better. I’m forced to offer a single star zero stars was not an option.

I can forgive a lot of the bugs and slow interface. All I would like to do is log in and see availability and what resorts are there and see ratings. That’s it. I’m not trying to even book anything. When you have to log in everything you click on something, it is an exercise in frustration. The “Stay logged in” check box does nothing. Every other screen it is asking me to log in again. I tried to use the app for all of 3 minutes and had to log on over 10 times. I eventually gave up. I don’t want to have to call in just to ask if there is a resort in XX area but I will and waste your time if this isn’t fixed. It would be quicker to stay on hold than use this app.