ESS 41 - Reflexis One 4+

Pointless.

This app is terrible. It only works with location on and my job does not need to know where I am when I am not at work and if I’m at work I don’t need the app because the schedule is hanging on the wall. I personally make the schedule and this app is useless to me because if people put in their requests or change their availability it doesn’t alert me. What good is that? I have to wait until I get into the mySchedule app on the computer and SEARCH for requests. I’d much rather my people just come to me at work and tell me and I will pull up the mySchedule and submit changes with them right there. And our schedule is only 1.5 pages long so we print it and hang it on the wall still anyway. My people take a photo of the schedule and there they have the whole thing. Their shifts for the week and who they work with. This app is just a terrible attempt at big brother-ing their employees. And further more my DM says it is mandatory. I’m sorry, do you pay MY PERSONAL phone bill? You provide me a paycheck yes, but that for the work I do...not for my personal cell phone use. If we are demanded to use this then they can not yell at their employees for being on their personal cell phones. 🤷🏻‍♀️ this entire post/point is also being brought up to my DM today as well. Simply put, this app is useless.

Why

Face recognition does nothing, logs you out every time and super slow. Hate that the company I work for uses this app with such horrid reviews and now I can’t even login to see my schedule. Isn’t that the whole point of this app? I guess I’ll just go back to calling and asking 🤷🏻‍♀️

Update: everything is still as horrible as before. Now it won’t even load the login page. Read other reviews and find it frustratingly hilarious that the developer(s) take all the app related issues stated in reviews and blame the consumers workplace management. Because our employers made your app and know how to fix it, right? (Sarcasm) Instead of blaming others and saying our management needs to file this and that, how about you take the problems stated here (as you’ve asked several of the reviewers to be more specific about your apps numerous bugs and issues) and do something about it. If not, let us all know you’re not willing to fix them so we can all further push our employers to drop you. Thank you.

Developer Response ,

Hello, We apologize for the inconvenience. Don't hesitate to reach out to us at reflexis.wfmapp@gmail.com and include your full name, organization details and screenshots of the issues you are experiencing and we will be happy to help resolve these for you. Thank you, Reflexis

Buggy

I like that you can put in a vacation request and view schedules digitally. That makes a lot of sense. The problem is it seems like the developers rushed this app out in a few days and haven’t bothered to do any testing/updating since it’s intitial release! It is VERY buggy (especially when trying to log in using Touch ID). There are design issues. For instance, when viewing the store schedule, the left part of the times are chopped off. So it will read “:00-4:30pm” instead of 8:00-4:30pm” with no way to scroll. You can only read one day’s schedule at a time, not the whole week. Toggling between days is very slow. It would also be helpful to display the day of the week as well, not just “May 20, 2022” but “Fri May 20,2022”, since employees work on specific days.

For this reason I usually will take a photo of the schedule posted on the wall. Before this app was used a few years ago the entire schedule could be printed on a single page. Now it usually takes up 2-3 and is less legible because of formatting and font lightness.

Developer Response ,

Hello, Thank you for your review and helpful feedback which we appreciate. Reflexis