Provident Bank 4+

Best Bank!!

I have been with Provident Bank for a quick a few years. The company I used to work for used to jump around banks that they were using to do direct deposits for a checks. If you’ve got a paper check and didn’t have an account, they would charge an enormous amount to catch the check even though they were making a lot of money processing paychecks. Finally, my company found Provident Bank and have been with him and using them ever since. I have since retired and moved out of and still keep my Provident Bank permit in Social Security comes in I can transfer it to another bank real quick and I choose to do this as I don’t like any other bank as much as I like them. You go through the drive-through and the second time there they were already know your name & your face. I asked them if they were using something to identify you, and they were not! I find this rather amazing! So, I have an account at another bank because they’re not in my state where I can transfer all my bill money and as a back up in case my debit and I need to wait to get it replaced I have access to my money always! Every person in the Flemington branch is personable, and nice they treat you very well! You also get interest on your account & may also have your ATM fees refunded! Great bank I just left Provident in Flemington New Jersey! I wish they were all over.

Newer than the Old App

I love it!!!…in Agreement with some of the other Positive Reviews , The Bank Gave us A Notice when you go to your Account at the Bottom of the Page…stating that there will be a New App coming you can Go to your App Store and download the New App, So I don’t understand the : They Never Told us about the New App….it’s been sitting in the front of your website Banking for the Last Two month’s ,…Steve wonder Can see it.. 👀 so I don’t understand the Miscommunication Or The Misinformation That the bank didn’t inform you, I Just download the new Provident Banking App Which I should have Done Two Month’s Ago and It’s Improved far Better than the Old App..

Developer Response ,

Thank you for your feedback. We are glad you're enjoying the new app. Keep an eye out for new features and functionality in the future. In the meantime, should you need to reach us, please email provident@provident.bank or call 1-800-448-7768.

absolutely trash .

Its annoying enough there was no warning of a NEW APP , just an update . but the fact my account somehow does not work anymore yet im unable to register a new account is what's actually pis*ing me off . how am i supposed to cash my checks or do anything related to my bank account if i cant even get past the login screen !?! did they not think beforehand on how everything would run , because honestly from these reviews no one is happy with this app , its just so inconvenient . it really shows a lot about this business since they arent doing anything at all to fix it asap , i guess they dont care since it doesnt affect them . the old app may have been bland and didnt have many features , but at least i could check my account balance . and by the way , if your app isnt even gonna let me access my account , at least be open longer on saturdays so i have some way of depositing money . thanks for nothing , shoulda signed up with chase bank .

Developer Response ,

Thank you for your feedback. We apologize for the issues you had logging in with the new Mobile Banking app. We want to help. Please contact us by phone at 1-800-448-7768 or by email at provident@provident.bank to resolve this issue.