Innago: Landlord & Tenant App 4+

Intuitive, user friendly, good support

I’ve been using Innago for 1yr next month. I was looking for a product to help consolidate my mgmt tasks. Innago like other fit the bill, but the key was the price for what it offers. Rent collection has been a breeze, except for 1 payment (out of over 45) that took a couple extra days before deposit and required support intervention. Maintenance requests is easy, and I recently used the listing - application - background check - lease creation process. Other than an instance when some applicants reported an inability to submit applications, it worked well. Support is generally quite responsive. I’ve recommended this to others and will continue to do so if the app keeps up. Software will break, but this team does a good job resolving issues in a timely manner.

Property management made easy

Innago is a well-regarded property management software across the industry. It is intuitive software, and once I became familiar with its interface, it was a breeze to use. I like that it allows me to create individual application templates, upload rental agreements and invite and screen tenants. Accepting online payments is very easy. The best part is - I can automate messages to be sent to tenants at appropriate intervals. I highly recommend Innago to Landlords and Property Managers. Although my use of Innago is mostly limited to desktop, it is quite handy when I am on the go.

On the desktop, sometimes the software lags when switching between different tabs, which can be frustrating. I haven’t experienced that on the app. However, the app does not allow me or the tenants to load pictures when communicating about issues that need visual proof. Other than that, it’s a great product overall!

Developer Response ,

boggerpop, thanks for your review! Thanks for letting us know about the lag issues as we're trying to work on that.

Landlord Features

I went through several other programs before I found INNAGO. I was looking for a reasonably priced program that would allow me to do lease agreements per bed/room. I was needing this for a college investment property that we just purchased. Several other sites said they were free or it was reasonable, then as soon as I added on additional properties or units the rate skyrocketed. I was blue to load my lease agreement with ease to allow for digital signing. I didn’t have any glitches during the loading process. It did take me a few times to understand how to work it best for my needs, but it was super simple. I love the payment portion. I allows me to send invoices and the tenants can split the rent. I haven’t sent out invoices yet or accepted payments so we will see how smooth the rest of the system goes moving forward.