Raise: Shop, Earn, Repeat 4+

My fav cash back app

Slide has become my fav cash back app. My only problem was with Subway (twice). The first time I tried to use it was at Subway. The cashier wouldn’t enter the gift card number. Said I had to scan it myself. It kept trying to pay with Apple Pay, which I don’t use, so there was “insufficient funds”. I scanned and paid with my credit card. It actually went thru my cc twice, once thru Slide and once thru my Subway. It used it 4 or 5 times after that at other stores just fine. So I figured since Subway was my first time using it, I was doing something wrong so I tried it again. Same thing. Paid twice again. I told him he needed to manually enter the card number but he refused to. Slide did refund my payment both times but I now refuse to use it at a fast food restaurant.

This app is a joke

I’ve used this app for a few years without an issue. I actually enjoyed using it and it became my go-to app every time I wanted to pay for something that takes gift cards. Never really had an issue. Recently I wanted to make a larger gift card purchase and it locked my account. Okay it happens sometimes, I give them a call but nobody answers. They literally have no reps that answer phone calls; you have to either leave them a voicemail or email them. I emailed them and they got back to me reasonably quickly and said my account was restored and there should be no problem. I try again later that night and it gets locked again! Believe it or not I had to message them 7 or 8 times and every time they told me I should now be good to use my account, and it got locked again. It is still currently locked and a developer reached out and told me to stop trying to spend so much! On a cash back app. Where you buy gift cards. Where they get a percentage of my purchase. It’s really bizarre and I missed some sales I was going to shop because of this nonsense. Same things going on with Raise. Never again.

Shady Behavior

They keep changing their referral program terms and conditions. The first time they did it, I understood because people were getting $5 gift cards for free. But the second time they changed it, it purely because their referral program was getting popular. Until a couple of days ago, the minimum purchase to use the 4 $5 referral credits you got from signing up USED to be $10 which was a good referral deal that still required people to pay money for the gift cards. Now they changed the minimum purchase to $20. I’ve never seen a company change their referral program as often as this one. On top of this and their habit of constantly locking people out of their accounts, their Black Friday only deal of $10 off a $50 gift card purchase doesn’t work despite it not being 11:59 PM CST yet like their email, Instagram and Facebook advertised. We have no way of getting immediate support because they only operate until 5 PM CST. This company is a mess and after the recent referral program change and this Black Friday deal ending earlier than advertised, I doubt I will have this app still on my phone by the end of this month.

Developer Response ,

We apologize for this experience you've had with Slide, but appreciate your valuable feedback. Any updates made on our terms can be found in our Help Center. As a financial payment app, we have extra security precautions in place and we are working as quickly as possible to review all accounts for our members so they can continue paying with Slide. If you have any more feedback or suggestions, please don't hesitate to share with us at feedback@getslide.com.