COMMAND PRO 4+

I’ve been using the cellular camera since they were introduced and just like every other product on the market, they all have their own issues. I myself enjoy seeing what out there when I’m not there. With out having to go out and pull SD cards. There been a lot of complaints about their customer service department, my experience with them has been very positive. I’ve learned to be patient and someone will get back with you. We all should remember that it wasn’t customer service that did the APP UPGRADE, it probably was someone higher up within the company, but customer service are left dealing with outcome. We should cut them some slack. It’s taking some time but in my opinion the cameras are getting back to normal before the app upgrades.

Hello, my name is Chris and I run an outfitter here in Oklahoma. I have ran every brand of camera out there but have used mainly your product for the last 3 years approximately. I love the convenience, price, and quality of the pictures but unfortunately have had several issues with the cameras this year and some in years past.. It seems like most of your cameras that are being made now only last about one year if I’m lucky. Just this year alone I’ve had to buy and replace probably 20 cameras. Some of them were brand new and some were cameras purchased last year that would just simply quit working. Not so much worried about the waisted activation fees but I am concerned about the reliability of the service and quality of the cameras. Having to buy and replace cameras each year is costly and time consuming. I run over 30 cameras almost year round and must have reliability and cannot afford to have down time due to network overload or other issues. We have enjoyed your product and hope to continue using it and recommending it to our clients. Thanks.

I own 2 of the Stealth Cam Deceptors. Both started off great and one is still working fine. However, the second one back in October began draining batteries out of the blue, within a weeks time is was dead. This happened over and over after confirming settings. The problem then began when trying to contact customer support. I would call and go through the queuing process to my issue only to talk with a answering service that would take my information and issues and tell me someone would call back. Well after several days and no call I called again and then again for about 4-5 times. Finally, in mid November I got a call and was simply just sent a new camera and a sorry. Well once again that replacement is failing and not synching with the network. Once again I call and no return call service again and again. Very aggravating and not to mention I’m still paying for a service that’s not working while I get NO CUSTOMER SUPPORT.