Cheddar's Scratch Kitchen 17+

It takes us an hour to drive to the Cheddars in Gainesville Ga! Now that that’s said it’s well worth the trip! So far each time we’ve been here it has been sort of off time and it stays packed! The food is delicious, the ribs are “fall off the bone” and the BBQ sauce is really good, kinda sweet! The Hamburgers are 1/2 pound and delicious! Our first visit I had the Buffalo wrap and it was 4 wrap sandwiches! But the desert is why we go! The chocolate cake with ice cream and drizzles of chocolate and caramel is to die for!!!!!

All delicious and great choices! Thank you so much for being a dedicated fan of ours. We look forward to serving you many more favorites (especially our Hot Fudge Cake Sundae) very soon! -Gabi

I work in St Petersburg FL and have to drive about 1.5 hours to get home. I decided to use the app instead of calling directly. I SPECIFICALLY picked the location near my house and delayed to order to accommodate my drive home. This is done first prior to placing the order. I made my selection and paid for the meal then began my drive. Apparently the app thought in its infinite wisdom to change the location to near where I started instead of what I had chosen. I drive home and arrive at the Cheddars I selected. I parked and replied the the text letting them know I was there. I walked inside to minimize the delay only to see that my order was not therewith. I open the app and then see that the location had changed. The Cheddars at the incorrect location called looking for me. They wanted to know if I wanted to drive the 55 miles back to them and pickup the order just so I could turn around and drive the 55 miles back to my house. I told them No. I had to place an order at the new location and pay again for the same food all because the app changed the pickup location.

Oh no! How frustrating! We're so sorry for this glitch. Please email us at guestrelations@gr.cheddars.com when you have a moment. We'd love to connect further about what happened.

I signed up in the restaurant but did not receive my confirmation email. So I logged on to my app and it wouldn’t recognize my email or my password. So I hit forgot password and it told me my email was not valid. So then I tried to set up a new account and this time it told me my email was already used. So which is it? My email was already set up so it should be able to reset my password or it’s not already used and I should be able to set up a new account. Frustrating! As evidence this is a problem when I tried to type my name for this post going in circles was already taken!

I'm so sorry to see that you never received your confirmation email. I would love to assist. Please reach out to me at guestrelations@cheddars.com & provide the email address associated with your account.

I look forward to hearing from you soon! -Kaela