Decron Resident 4+

I like that because it has completed information as far as rent, but also allows for submitting maintenance request and to see the apartment complex bulletin

I have lived at the reserve for 9 months and have had a horrible experience living here! They never call me back and when I have talked to management they seem like they have attitudes always . I have had mouse issues twice which have been horrible I had to go out and spend my money for mouse traps the first night I saw mouse because they won’t send emergency after hours for that type of issue!! And then they came to repair the holes were the mouse is coming in from there were four holes and they decided to repair two instead of all 4 holes when I asked them to repair all four the guy argued back that it was unnecessary to patch the other two holes cause that’s not were they are coming from. I had a stair that was falling off to get to my apartment a complete hazard I called and left message never got a call back regarding Issue I had to call back once again to get the issue fixed which was days later thank god I didn’t die . I had a issue with my carbon bondioxide alarm and they took “days” to give me and then just left my new one at front door instead of coming in and putting it on the dang wall. My parking spot is literallly the worst it’s right in front of the maintenance/gardening tool closet the workers constantly sit in my parking spot all the time and chill I have to wait for them to get out before parking rude!!! It’s just been a complete joke living here I def am questioning renewing my lease in January.

It bothers me that I cannot see my past payment history. When I signed up for auto pay, I don’t know what my auto pay is paying because you told me in the app that I on an average pay X amount of money, and then was charged $100 over that amount, but it won’t tell me what you paid that on that’s why there’s only three stars.